Rooms Make yourself at home in one of the 40 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, as well as phones with free local calls. Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area and a reception hall. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and motorcycle parking is available onsite. Property Location With a stay at Hotel Alvorada Palace in Poços de Caldas (Região Urbana Homogênea IX), you'll be within a 5-minute walk of Jose A Junqueira Park and Palace Casino. This hotel is 0.5 mi (0.9 km) from Lovers Fountain and 0.7 mi (1.1 km) from Paco das Aguas Shopping Center. Dining Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM. Optional Charges Nearby parking fee: BRL 20 per day (492 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 11:00 AM Checkin end at 11:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) General instructions No rollaway/extra beds available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Cashless transactions are available Property follows sanitization practices of SGS (3rd party expert - Global) Food service has been amended for enhanced safety Professional property host/manager