Rooms Make yourself at home in one of the 48 guestrooms featuring MP3 docking stations and minibars. Your pillowtop bed comes with premium bedding. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Amenities Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 spa tubs. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the ski shuttle (surcharge). Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge. Property Location A stay at Relais & Chateaux Schönegg places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and 6 minutes by foot from Zermatt–Sunnegga Funicular. This 4.5-star hotel is 3.1 mi (5 km) from Sunnegga Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola. Dining Enjoy French cuisine at Gourmetstuebli, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM. Renovations The property is closed between September 23 and December 01. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: CHF 800 per vehicle Pet fee: CHF 30 per pet, per night Rollaway bed fee: CHF 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Service animals not allowed Only dogs are allowed Only dogs and cats are allowed Maximum number of pets per room 1 General instructions Property is cleaned with disinfectant Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available