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Rooms Make yourself at home in one of the 35 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and tour/ticket assistance. Property Location A stay at Vista Caribe Diving Resort places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This family-friendly hotel is 0.4 mi (0.6 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach Club. Dining Grab dinner at BIG LOBSTER, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the swim-up bar. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Nearby parking fee: MXN 250 per day Pet fee: MXN 300 per pet, per night Early check-in is available for a fee (subject to availability, amount varies) Late check-out is available for a fee (subject to availability, amount varies) Hosted evening meal: MXN 350 Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:30 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Guests must contact this property in advance to reserve cribs/infant beds Tax ID - sho1007167j3 This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 General instructions Caters to women only No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)