Rooms Make yourself at home in one of the 18 air-conditioned guestrooms. Rooms have private balconies or patios. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. This hotel also features complimentary wireless Internet access, wedding services, and a fireplace in the lobby. Business}, Other Amenities Featured amenities include multilingual staff, luggage storage, and a library. Planning an event in Cannonvale? This hotel has facilities measuring 538 square feet (50 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Property Location With a stay at Whitsundays Rainforest Retreat in Cannonvale, you'll be near the beach, within a 10-minute walk of Whitsunday Shopping Centre and Bicentennial Park. This hotel is 0.9 mi (1.5 km) from Cannonvale Beach and 1.6 mi (2.6 km) from Coral Sea Marina. Dining Quench your thirst with your favorite drink at the bar/lounge. Renovations The following facilities are closed seasonally each year. They will be closed from December 22 to January 01:Swimming pool Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: AUD 99.0 per stay We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: AUD 40 per person (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 9:00 PM Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Property confirms they are implementing enhanced cleaning measures Property confirms they are implementing guest safety measures Property follows sanitization practices of COVID-19 Guidelines (CDC)