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奥克兰国际机场租车公司点评及资讯
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Avis则点评
租车地点
Avis
奥克兰国际机场的租车点
Terminal Building
+64 9256 8366
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5.2
优点： staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
缺点： The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
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8.4
缺点： No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
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10.0
优点： Pickup and drop off were easy. Car was in great conditions and clean.
缺点： n/a
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10.0
优点： smooth, effortless process. easiest rental ever!
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8.8
优点： Great clean car, very new and well kept.
缺点： The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
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10.0
Easy going
优点： The one-way booking was easy to make and convenient for our vacation itinerary
缺点： The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
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7.2
缺点： Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
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10.0
Best Car Rental Counter Service EVER!!
优点： The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
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10.0
Helpful & efficient front desk assistance
优点： We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
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4.4
Don't count on it
优点： Quick pick up process
缺点： We booked SUV, got sedan instead
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10.0
优点： Pickup and drop off were easy. Car was in great conditions and clean.
缺点： n/a
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10.0
优点： smooth, effortless process. easiest rental ever!
点评来自
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8.8
优点： Great clean car, very new and well kept.
缺点： The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
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10.0
Easy going
优点： The one-way booking was easy to make and convenient for our vacation itinerary
缺点： The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
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10.0
Best Car Rental Counter Service EVER!!
优点： The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
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10.0
Helpful & efficient front desk assistance
优点： We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
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8.4
缺点： No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
点评来自
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7.2
缺点： Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
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5.2
优点： staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
缺点： The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
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4.4
Don't count on it
优点： Quick pick up process
缺点： We booked SUV, got sedan instead
点评来自
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Hertz则点评
租车地点
Hertz
奥克兰国际机场的租车点
Auckland Apt
+64 9256 8692
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2.0
缺点： American Company would not rent to American with his official temporary drivers license from State of Texas because my real one was taken in Miami. Even though I’m also a Hertz Gold Member and most car companies store digital versions of drivers license in their systems! I even had digital copy!
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10.0
优点： Easy to return the car.
缺点： Waited for about 30 min for someone to check us in.
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10.0
优点： Easy rental, great location.
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8.0
优点： Easy pickup
缺点： Drop-off was difficult for unfamiliar location. Fuel nearby was not accessible.
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10.0
Rent a car for vacation for sure!
优点： This was a great experience! Great, clean car with all the room and amenities (usb plug and more) we needed. We were comfortable. The car made our vacation go so much smoother.
缺点： There was nothing that we did not like about the car rental.
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10.0
5 day drive Auckland to Wellington Kia Sportage
优点： Check in was great and easy. Able to load car and wait at airport to meet friends without reparking. Lot is only 100 yards from international terminal in Auckland. Kia Sportage drove great, plenty of room for 3 people plus luggage. Car had 37000 km on it which is nice because it wasn't brand new so didn't need to worry about small scratches. Drop off in Wellington was easy and fast as well.
缺点： Could be a little cheaper for a one way rental, but understandable.
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10.0
优点： Fast and easy pickup and drop off. No issues.
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10.0
Have my rental away
优点： Nothing
缺点： they did not have a car there for Me as I did not show up on my rental Date but 30 hours later. They only hold cars for 24 hours which is not much leeway on a long international travel
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8.0
Late time delay at auckland airport
优点： Nothing seemed ready and we waited a good 45 minutes for the car keys to be brought over from the other rental desk. Kind of annoying after a long flight
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9.6
All good
优点： Nearly new and commodious car, helpful staff at pickup
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10.0
优点： Easy to return the car.
缺点： Waited for about 30 min for someone to check us in.
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10.0
优点： Easy rental, great location.
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10.0
Rent a car for vacation for sure!
优点： This was a great experience! Great, clean car with all the room and amenities (usb plug and more) we needed. We were comfortable. The car made our vacation go so much smoother.
缺点： There was nothing that we did not like about the car rental.
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10.0
5 day drive Auckland to Wellington Kia Sportage
优点： Check in was great and easy. Able to load car and wait at airport to meet friends without reparking. Lot is only 100 yards from international terminal in Auckland. Kia Sportage drove great, plenty of room for 3 people plus luggage. Car had 37000 km on it which is nice because it wasn't brand new so didn't need to worry about small scratches. Drop off in Wellington was easy and fast as well.
缺点： Could be a little cheaper for a one way rental, but understandable.
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10.0
优点： Fast and easy pickup and drop off. No issues.
点评来自
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10.0
Have my rental away
优点： Nothing
缺点： they did not have a car there for Me as I did not show up on my rental Date but 30 hours later. They only hold cars for 24 hours which is not much leeway on a long international travel
点评来自
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9.6
All good
优点： Nearly new and commodious car, helpful staff at pickup
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8.0
优点： Easy pickup
缺点： Drop-off was difficult for unfamiliar location. Fuel nearby was not accessible.
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8.0
Late time delay at auckland airport
优点： Nothing seemed ready and we waited a good 45 minutes for the car keys to be brought over from the other rental desk. Kind of annoying after a long flight
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Alamo则点评
租车地点
Alamo
奥克兰国际机场的租车点
42 Verissimo Drive Mangere
+64 9256 0849
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Enterprise则点评
租车地点
Enterprise
奥克兰国际机场的租车点
42 Verissimo Drive
+64 09 256 0849
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10.0
优点： Very nice car. Very friendly staff.
缺点： I would have liked a little instruction on the specific controls on the car (how to use speed control etc.) but not a big issue.
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8.0
缺点： The rental counter is a bit far from the airport, so be prepared to spend a bit more time on pickup then with other companies. Otherwise, good experience.
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2.0
缺点： My flights were delayed so they gave my booked car away. They had no other car options either. Even though I entered all my contact information in while booking the car they said they had received no contact information through kayak. Very disappointing experience.
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Budget则点评
租车地点
Budget
奥克兰国际机场的租车点
Terminal Building
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6.0
优点： The car specifications..
缺点： The guy at the reception of airport was challenging everything we had to say. Not polite.
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4.0
Receipts don't match
优点： The car was large enough for my needs.
缺点： The price given to me online was not the price I was charged for and when I called the 800 number, the customer service office was closed. I feel I was charged more money because I was in a rush to catch my flight- Poor business practice by Budget. When I picked up the car, the service representatives had me sign that the car was not damaged before even receiving the keys. I asked if there was damage, could I come back and fill out the form to reflect that, and they said "yes"... but the second I received my keys they shut the gates and left for the day. I asked why the price on the document they gave me was different than what I received online and they told me I'd only be charged the additional amount if I returned the car with less than a full tank of gas. The car was returned full and I was still charged more money than quoted online.
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5.2
Hidden costs
优点： Clean ride
缺点： When other rental car companies quoted me it was an all inclusive cost, it wasn't clearly noted that the car was a manual and the price didn't include insurance. So when I actually picked up the car they gouged me on both of those and the quotes price was more than doubled. I had somewhere to be and didn't have much of a choice. Feel like they knew that and really took advantage with the price.
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10.0
优点： Very nice people. Couldn't do enough for us
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2.0
Budget have overcharged me by $300 and not even se
缺点： Budget NZ have overcharged my Credit Card by $300 and not even sent an invoice to justify their charges. What a joke - supposed to be a premium provider...they didnt give me the car paid for (it was a crappy hybrid) and the car stank like a previous renter had spilled Dum Sum in the boot! Dissapointing Budget total rip off and fraudulent charges without substantiation!
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6.0
New Zealand
缺点： There is no information when booking the reservation that discloses that the car cannot cross from the north island to the south and there is a minimum rental of 3 days. The reservation was booked from Aukland to Queens town and we did not learn about this stipulation until we went to pick the car up. Had to change our plans and spend much more money on new reservations.
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10.0
Great drop off
优点： Easiest and most pleasant airport drop-off ever! Parked the car, then as I walked towards the terminal (which was right there) a guy came walking toward me, asked how my rental was, and took the keys. Done!
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6.0
优点： The car specifications..
缺点： The guy at the reception of airport was challenging everything we had to say. Not polite.
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4.0
Receipts don't match
优点： The car was large enough for my needs.
缺点： The price given to me online was not the price I was charged for and when I called the 800 number, the customer service office was closed. I feel I was charged more money because I was in a rush to catch my flight- Poor business practice by Budget. When I picked up the car, the service representatives had me sign that the car was not damaged before even receiving the keys. I asked if there was damage, could I come back and fill out the form to reflect that, and they said "yes"... but the second I received my keys they shut the gates and left for the day. I asked why the price on the document they gave me was different than what I received online and they told me I'd only be charged the additional amount if I returned the car with less than a full tank of gas. The car was returned full and I was still charged more money than quoted online.
点评来自
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5.2
Hidden costs
优点： Clean ride
缺点： When other rental car companies quoted me it was an all inclusive cost, it wasn't clearly noted that the car was a manual and the price didn't include insurance. So when I actually picked up the car they gouged me on both of those and the quotes price was more than doubled. I had somewhere to be and didn't have much of a choice. Feel like they knew that and really took advantage with the price.
点评来自
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2.0
Budget have overcharged me by $300 and not even se
缺点： Budget NZ have overcharged my Credit Card by $300 and not even sent an invoice to justify their charges. What a joke - supposed to be a premium provider...they didnt give me the car paid for (it was a crappy hybrid) and the car stank like a previous renter had spilled Dum Sum in the boot! Dissapointing Budget total rip off and fraudulent charges without substantiation!
点评来自
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6.0
New Zealand
缺点： There is no information when booking the reservation that discloses that the car cannot cross from the north island to the south and there is a minimum rental of 3 days. The reservation was booked from Aukland to Queens town and we did not learn about this stipulation until we went to pick the car up. Had to change our plans and spend much more money on new reservations.
点评来自
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Dollar则点评
租车地点
Dollar
奥克兰国际机场的租车点
4 Tom Pearce Drive
+64 278 086 503
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10.0
Great value
优点： Very easy pick up and drop off procedure
缺点： Didn't realise depot is not on airport grounds but very close and easy to get to via shuttle bus
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2.0
缺点： My reservation was never found by dollar when we arrived. Had to rebook the reservation and it delayed us 2 hours. Not dollars fault. It was kayaks. Jazz at Dollar was very accommodating and helped us get a car.
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Economy Rent a Car则点评
租车地点
Economy Rent a Car
奥克兰国际机场的租车点
5 Airpark Drive Mangere
+64 800 736 825
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2.0
I'll not use Scottie again
优点： Nothing
缺点： Rental office was a bare industrial building. Shuttle service was on demand, not scheduled - not every arriving customer is prepared to make local phone calls. Car itself looked like it was purchased at auction. A $2000 (yes two thousand) deposit was taken for the rental (which was more than the car was worth from the looks of it) and I didn't notice until on the road that the fuel tank was empty. I was lucky to make it to city center. On returning the car, the office was empty. No agents. No driver (off airport location, so getting to the airport was an issue). I left the key on a desk (after taking photos and video of the vacation office). As I was calling an Uber, the lone employee pulled up in the shuttle with customers on board. He said he'd drive me to the airport immediately. He did so 30 minutes later. I travel for a living. In 35 years of travel, this is the second worst rental car experience. Scotties never again
点评来自
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4.0
Not worth the deal
优点： The customer service was great to work with
缺点： The first vehicle had 184,000 miles with broken parts and a shake in back end. Had to rerun and they gave us 195,000 miles on it with two cracks in windshield.
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2.0
优点： Very friendly and helpful staff at Scotties.
缺点： Gave wrong address and phon÷ no. Took two hours and several phone calls to for right address. Did not tell rental was for older car and Scotties was rental place Economy was only the agent. Poor communication all the way.
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5.2
Old, torn seats
优点： If you want to save a little bit of money and don't mind an old car with torn seats and leather peeling off the steering wheel, then this is for you.
缺点： The car had about 100,000 miles on it. Car's nav system was in Chinese characters and not usable, seats were uncomfortable and worn.
点评来自
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6.8
优点： Called to say we were stuck in traffic as we were getting close to their closing time, they said not to worry as they were quite busy and would be there late. Not sure how a car rental at an international airport can close at 5pm.
缺点： Returning the car was interesting... the office had moved and in four phone calls to set up the return nobody mentioned that fact. We were lucky to see a SMALL note that had their new address. As we got close to the new return site a car pulled along side, asked whether we were returning a rental then said to bark in a certain lot at the airport and he would come find us... we parked and unloaded and he did come by but it was odd. Thankfully we were not pressed to catch our flight.
点评来自
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4.4
优点： Car gave a nice drive.
缺点： We feel that we were falsely led by their ads. We thought Economy was the same as the US Economy car rental we are familiar with. They said they were off site, but we assumed we would have a free airport pickup. They charged after the fact. Charged 3.5% for cc payment which wasn't stated up front. When we wanted to pay cash, they said they had no change, and no maps. Kind of fly by night. The car was old, radio didn't work, arm rest between seats was torn up, and car had over 100,000 km. They didn't seem very professional or servicible.
点评来自
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2.0
They suck!
优点： Absolutely nothing!
缺点： Let start with they had moved between the time I booked and the time I arrived and there was no communication stating that fact. Then we'll move to the vehicle, it was obviously bought at an auction of some kind, it was filthy, couldn't see through the wind screen, the windshield wipers barely worked. It smelled like there had been a toga party in it, upholstery was dusty and smelled like an ashtray. I wanted to say something but it was the single van in the fleet! After doing a bit of research, I found that this wasn't even that good of a deal. They should not be a Kayak vendor!
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2.0
优点： Its the worst rental car service i have ever encountered. They didnt come to pick me at the airport. I have to book a taxi to the address written in my confirmation sheet but its just an empty factory. I had to book a shuttle to and fro my hotel and cost me double. Worst is the telephone i called them more than 20 times its just go to the machine what a waste of money. I will definitely make complain to the NZ authorities when i reach home. I really hope u can refund back my deposit and booking fee thank you
点评来自
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2.0
45 mins and no pickup!!
优点： This after 2 calls to their office
点评来自
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9.6
优点： Prompt Airport pickup. Friendly , courteous staff. GPS supplied was a nice touch. Was able to leave car at my last night motel which was very convenient. Car was small so comfort was only marked as good, not a company fault
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2.0
I'll not use Scottie again
优点： Nothing
缺点： Rental office was a bare industrial building. Shuttle service was on demand, not scheduled - not every arriving customer is prepared to make local phone calls. Car itself looked like it was purchased at auction. A $2000 (yes two thousand) deposit was taken for the rental (which was more than the car was worth from the looks of it) and I didn't notice until on the road that the fuel tank was empty. I was lucky to make it to city center. On returning the car, the office was empty. No agents. No driver (off airport location, so getting to the airport was an issue). I left the key on a desk (after taking photos and video of the vacation office). As I was calling an Uber, the lone employee pulled up in the shuttle with customers on board. He said he'd drive me to the airport immediately. He did so 30 minutes later. I travel for a living. In 35 years of travel, this is the second worst rental car experience. Scotties never again
点评来自
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4.0
Not worth the deal
优点： The customer service was great to work with
缺点： The first vehicle had 184,000 miles with broken parts and a shake in back end. Had to rerun and they gave us 195,000 miles on it with two cracks in windshield.
点评来自
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2.0
优点： Very friendly and helpful staff at Scotties.
缺点： Gave wrong address and phon÷ no. Took two hours and several phone calls to for right address. Did not tell rental was for older car and Scotties was rental place Economy was only the agent. Poor communication all the way.
点评来自
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5.2
Old, torn seats
优点： If you want to save a little bit of money and don't mind an old car with torn seats and leather peeling off the steering wheel, then this is for you.
缺点： The car had about 100,000 miles on it. Car's nav system was in Chinese characters and not usable, seats were uncomfortable and worn.
点评来自
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4.4
优点： Car gave a nice drive.
缺点： We feel that we were falsely led by their ads. We thought Economy was the same as the US Economy car rental we are familiar with. They said they were off site, but we assumed we would have a free airport pickup. They charged after the fact. Charged 3.5% for cc payment which wasn't stated up front. When we wanted to pay cash, they said they had no change, and no maps. Kind of fly by night. The car was old, radio didn't work, arm rest between seats was torn up, and car had over 100,000 km. They didn't seem very professional or servicible.
点评来自
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2.0
They suck!
优点： Absolutely nothing!
缺点： Let start with they had moved between the time I booked and the time I arrived and there was no communication stating that fact. Then we'll move to the vehicle, it was obviously bought at an auction of some kind, it was filthy, couldn't see through the wind screen, the windshield wipers barely worked. It smelled like there had been a toga party in it, upholstery was dusty and smelled like an ashtray. I wanted to say something but it was the single van in the fleet! After doing a bit of research, I found that this wasn't even that good of a deal. They should not be a Kayak vendor!
点评来自
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2.0
优点： Its the worst rental car service i have ever encountered. They didnt come to pick me at the airport. I have to book a taxi to the address written in my confirmation sheet but its just an empty factory. I had to book a shuttle to and fro my hotel and cost me double. Worst is the telephone i called them more than 20 times its just go to the machine what a waste of money. I will definitely make complain to the NZ authorities when i reach home. I really hope u can refund back my deposit and booking fee thank you
点评来自
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2.0
45 mins and no pickup!!
优点： This after 2 calls to their office
点评来自
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NU Car则点评
租车地点
NU Car
奥克兰国际机场的租车点
5 Airpark Drive
+64 800 736 835
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