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星期一 | 06:00 - 23:59 |
星期二 | 06:00 - 23:59 |
星期三 | 06:00 - 23:59 |
星期四 | 06:00 - 23:59 |
星期五 | 06:00 - 23:59 |
星期六 | 06:00 - 23:59 |
星期日 | 06:00 - 23:59 |
星期一 | 06:00 - 23:59 |
星期二 | 06:00 - 23:59 |
星期三 | 06:00 - 23:59 |
星期四 | 06:00 - 23:59 |
星期五 | 06:00 - 23:59 |
星期六 | 06:00 - 23:59 |
星期日 | 06:00 - 23:59 |
优点: Very friendly employees.
缺点: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
缺点: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
缺点: Super smooth rental and excellent price. Highly recomnended!
优点: Pickup staff were great and I appreciated the vehicle they offered me!
缺点: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol.
Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
优点: Free upgrade
缺点: Nothing; totally satisfied
优点: Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
缺点: Ease of extending our reservation through the 1-800 number.
优点: Speedy service. Price as per reservation. The representative was not pushing for additional services or insurance.
优点: staff member helping me
缺点: price point
优点: Nice car
缺点: More attention to details
缺点: the wait time to be given the vehicle was excessive.
优点: Staff very friendly
优点: The entire process was easy and stress free. The associates were great and very friendly.
缺点: I am not sure what could have been better. I had a excellent experience!
优点: Very friendly employees.
缺点: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
缺点: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
缺点: Super smooth rental and excellent price. Highly recomnended!
优点: Free upgrade
缺点: Nothing; totally satisfied
优点: Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
缺点: Ease of extending our reservation through the 1-800 number.
优点: Speedy service. Price as per reservation. The representative was not pushing for additional services or insurance.
优点: staff member helping me
缺点: price point
缺点: the wait time to be given the vehicle was excessive.
优点: Staff very friendly
优点: The entire process was easy and stress free. The associates were great and very friendly.
缺点: I am not sure what could have been better. I had a excellent experience!
星期一 | 06:00 - 23:59 |
星期二 | 06:00 - 23:59 |
星期三 | 06:00 - 23:59 |
星期四 | 06:00 - 23:59 |
星期五 | 06:00 - 23:59 |
星期六 | 06:00 - 23:59 |
星期日 | 06:00 - 23:59 |
优点: Brand new car. Staff very pleasant.
缺点: Nada
优点: Yes! Friendly professional staff
缺点: Loved my KIA SOUL
优点: Super friendly staff (especially Herman, he made our visit and trip so much better). Clean car. Easy pick up and drop off.
缺点: I had reserved a minivan and ended up getting an SUV. The trade was fine, but I would've preferred the minivan.
优点: Alamo is the best. Always friendly and accommodating.
缺点: First of all my sister had rented the car and I was the driver unable to pick up vehicle and Tony was no help and very rude. 2nd the next rear tire kept going low and we had to stop frequently to our air in the tire. We called a lost the tire issue and was told we needed to take it to Firestone and have the tire fixed or have them change the spare. There was no sense in Alamo sending someone out for just a tire. Well if that tire had blown out you would of been doing more than just a tire. I don’t feel it’s my job to fix the tire on a rental care but then again pick was terrible so why would I think custom service would be any better. Do not rent from Alamo ever
优点: Friendly staff and very accommodating. I wasn’t able to get the SUV I wanted but was offered to come back to get a bigger car the next day. My family & I were able to make it work though so no worries.
缺点: They were really busy and I think they did well with helping all of us and getting us out of there as fast as possible.
优点: I rented form Alamo and no one was at the booth so had to go thru Nattional and the line was very long
缺点: Price was amost 30 dollars more then what was suppose to be and they would not change it
优点: Staff was a delight early Monday morning when I came to pick up a vehicle for a long ride North.
Additionally when explaining the purpose of my rental Herman Patton, not only attentively listened but, was helpful in guiding me to a vehicle that better suited my needs. His advice has proved to provide to me a safer, more economical , and appropriate rental choice. So much so that I have just extended the rental for another week.
Thanks again to all 4 of the staff, and I wish to reassert my opinion if it will help settle the issue of whether the agent claiming it was her 50th birthday was being truthful - doesn't look a day over 35.
优点: Friendly staff. Especially at Louisville. Rode us over to our airline.
缺点: Only one car available. Key was broken and could only manually unlock vehicle from one side.
优点: Pick up was delightful. Everyone super helpful. The only part of the experience that I didn't enjoy was the person who received the car was not wearing a mask. I wish he had for his safety and mine.
缺点: If you could make sure everyone is wearing masks that would be great. Thank you.
缺点: The vehicle was clean and the service at the counter was great and painless.
优点: Brand new car. Staff very pleasant.
缺点: Nada
优点: Yes! Friendly professional staff
缺点: Loved my KIA SOUL
优点: Super friendly staff (especially Herman, he made our visit and trip so much better). Clean car. Easy pick up and drop off.
缺点: I had reserved a minivan and ended up getting an SUV. The trade was fine, but I would've preferred the minivan.
优点: Alamo is the best. Always friendly and accommodating.
优点: Friendly staff and very accommodating. I wasn’t able to get the SUV I wanted but was offered to come back to get a bigger car the next day. My family & I were able to make it work though so no worries.
缺点: They were really busy and I think they did well with helping all of us and getting us out of there as fast as possible.
优点: Staff was a delight early Monday morning when I came to pick up a vehicle for a long ride North.
Additionally when explaining the purpose of my rental Herman Patton, not only attentively listened but, was helpful in guiding me to a vehicle that better suited my needs. His advice has proved to provide to me a safer, more economical , and appropriate rental choice. So much so that I have just extended the rental for another week.
Thanks again to all 4 of the staff, and I wish to reassert my opinion if it will help settle the issue of whether the agent claiming it was her 50th birthday was being truthful - doesn't look a day over 35.
优点: Friendly staff. Especially at Louisville. Rode us over to our airline.
优点: Pick up was delightful. Everyone super helpful. The only part of the experience that I didn't enjoy was the person who received the car was not wearing a mask. I wish he had for his safety and mine.
缺点: If you could make sure everyone is wearing masks that would be great. Thank you.
缺点: The vehicle was clean and the service at the counter was great and painless.
优点: I rented form Alamo and no one was at the booth so had to go thru Nattional and the line was very long
缺点: Price was amost 30 dollars more then what was suppose to be and they would not change it
缺点: Only one car available. Key was broken and could only manually unlock vehicle from one side.
星期一 | 07:00 - 23:00 |
星期二 | 07:00 - 23:00 |
星期三 | 07:00 - 23:00 |
星期四 | 07:00 - 23:00 |
星期五 | 07:00 - 23:00 |
星期六 | 07:00 - 23:00 |
星期日 | 07:00 - 23:00 |
优点: The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!
缺点: Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!
优点: drop off was easy and they made an exception for me given local curfews that are in place. well done avis!
优点: Availability and car price was fine.
缺点: SUV I rented stank of old cigarette smoke.
优点: Quick and easy return!
Clean better
缺点: There was garbage all over in back seat. Take time to clean out cars better.
优点: Very nice and helpful.
I could rate it higher if they had the vehicle I reserved but didn't.
缺点: I confirmed my rental. I went to pick it up and after a 30 min wait told by the counter they accidentally gave it to someone else. But had another (7 passenger XL SUV) like I rented. 30 more minutes they have me another one. Only for me to make the walk to see it's NOT the large SUV that had the capacity I requested and confirmed.
优点: The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!
缺点: Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!
优点: Availability and car price was fine.
缺点: SUV I rented stank of old cigarette smoke.
I could rate it higher if they had the vehicle I reserved but didn't.
缺点: I confirmed my rental. I went to pick it up and after a 30 min wait told by the counter they accidentally gave it to someone else. But had another (7 passenger XL SUV) like I rented. 30 more minutes they have me another one. Only for me to make the walk to see it's NOT the large SUV that had the capacity I requested and confirmed.
星期一 | 07:00 - 23:00 |
星期二 | 07:00 - 23:00 |
星期三 | 07:00 - 23:00 |
星期四 | 07:00 - 23:00 |
星期五 | 07:00 - 23:00 |
星期六 | 07:00 - 23:00 |
星期日 | 07:00 - 23:00 |
缺点: The SUV smelled like someone had smoked weed in it. The inside passenger door had vomit on it that had not been cleaned up. The interior middle console was sticky as if Soda had been spilled on it and never cleaned. The tires were worn out and made the truck vibrate.
优点: Fake advertising on the vehicle make.
缺点: Hav ethe correct vehicle available for the customer
优点: Yes
缺点: No complaints
优点: Easy drop-off
缺点: Too many sales pitches for additional stuff ... very annoying!!!!
优点: Easy drop off
缺点: Handwritten signs at Budget sent everyone to the Very Long Line at Avis. Obviously, Budget had reservations, they should have had enough staff to handle the crowd. Half of the line was sent out to the 'downstairs' station. Turns out we waited in the very hot and humid parking lot for 1 hour and 45 minutes before we received our rental and drove out of the parking lot. I had a reservation for $231. By the time I was charged for all the incidentals - the charges were $392. I will NOT be using Kayak nor Budget again in the future. Very frustrating.
缺点: It was so easy to pick up and drop off, and the car was perfect.
优点: Great person at Knoxville when we turned in the car.
缺点: I know that things are different with the Covid situation, but to have to parade out of the terminal and then two blocks down to one guy running four rental agencies wasn't optimal.
优点: Staff was great. Quick and efficient
缺点: The car had some odd quirks. Seat heaters would come on randomly, Bluetooth would drop out.
优点: Staff is quick and professional.
缺点: Car was kinda dirty and smelled bad.
缺点: Not your fault but hard core smoker smell. As I’m sure with you to were sorry some one that didn’t care burnt a hole in the drivers seat.
优点: The staff was fine.
缺点: The car was in poor condition for a rental. The body had many scratches and the windshield had a bad ding/ crack that was in my field of vision.
优点: Yes
优点: Yes
缺点: No complaints
缺点: It was so easy to pick up and drop off, and the car was perfect.
优点: Staff was great. Quick and efficient
缺点: The car had some odd quirks. Seat heaters would come on randomly, Bluetooth would drop out.
优点: Yes
优点: Easy drop-off
缺点: Too many sales pitches for additional stuff ... very annoying!!!!
优点: Great person at Knoxville when we turned in the car.
缺点: I know that things are different with the Covid situation, but to have to parade out of the terminal and then two blocks down to one guy running four rental agencies wasn't optimal.
缺点: Not your fault but hard core smoker smell. As I’m sure with you to were sorry some one that didn’t care burnt a hole in the drivers seat.
缺点: The SUV smelled like someone had smoked weed in it. The inside passenger door had vomit on it that had not been cleaned up. The interior middle console was sticky as if Soda had been spilled on it and never cleaned. The tires were worn out and made the truck vibrate.
优点: Fake advertising on the vehicle make.
缺点: Hav ethe correct vehicle available for the customer
优点: Easy drop off
缺点: Handwritten signs at Budget sent everyone to the Very Long Line at Avis. Obviously, Budget had reservations, they should have had enough staff to handle the crowd. Half of the line was sent out to the 'downstairs' station. Turns out we waited in the very hot and humid parking lot for 1 hour and 45 minutes before we received our rental and drove out of the parking lot. I had a reservation for $231. By the time I was charged for all the incidentals - the charges were $392. I will NOT be using Kayak nor Budget again in the future. Very frustrating.
优点: Staff is quick and professional.
缺点: Car was kinda dirty and smelled bad.
优点: The staff was fine.
缺点: The car was in poor condition for a rental. The body had many scratches and the windshield had a bad ding/ crack that was in my field of vision.
星期一 | 07:00 - 23:00 |
星期二 | 07:00 - 23:00 |
星期三 | 07:00 - 23:00 |
星期四 | 07:00 - 23:00 |
星期五 | 07:00 - 23:00 |
星期六 | 07:00 - 23:00 |
星期日 | 07:00 - 23:00 |
缺点: Rented me an ice covered car With window washing fluid in it That also froze to the windshield Because it was a cold weather windshield washing fluid And yes the car eventually broke down on the way home
优点: The staff was amazing and the pickup and return procedures were smooth
缺点: Can’t think of anything
优点: Everything was super clean and super easy
缺点: The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.
优点: I didn’t like anything wouldn’t give me the car
缺点: The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe us
优点: Drop off was easy but I wanted to charge it to another card. But there wasn’t anyone there to change it.
缺点: The website to try to cancel the rental had been broken since the pandemic started. I tried to call as well and received no help. My trip had been cancelled for a month because of COVID and I still had to pay for the rental.
优点: The SUV have more then enough space and the drive was great!
缺点: Too long a walk to terminal
优点: The price charged differed significantly from the price quoted.
缺点: More transparency in up-front cost.
优点: Staff at the location was great
缺点: Called the Thrifty and the CarRentals.com phone line after my flight was delayed by a lot and the representative said he couldn’t help me put a hold or note on my car (though it was already paid for)!
优点: Pick up and drop off were very efficient.
缺点: Nothing. It was excellent.
优点: The staff was amazing and the pickup and return procedures were smooth
缺点: Can’t think of anything
优点: Everything was super clean and super easy
优点: Drop off was easy but I wanted to charge it to another card. But there wasn’t anyone there to change it.
优点: The SUV have more then enough space and the drive was great!
优点: Pick up and drop off were very efficient.
缺点: Nothing. It was excellent.
优点: The price charged differed significantly from the price quoted.
缺点: More transparency in up-front cost.
优点: Staff at the location was great
缺点: Called the Thrifty and the CarRentals.com phone line after my flight was delayed by a lot and the representative said he couldn’t help me put a hold or note on my car (though it was already paid for)!
缺点: Rented me an ice covered car With window washing fluid in it That also froze to the windshield Because it was a cold weather windshield washing fluid And yes the car eventually broke down on the way home
缺点: The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.
优点: I didn’t like anything wouldn’t give me the car
缺点: The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe us
缺点: The website to try to cancel the rental had been broken since the pandemic started. I tried to call as well and received no help. My trip had been cancelled for a month because of COVID and I still had to pay for the rental.
缺点: Too long a walk to terminal
星期一 | 06:00 - 23:59 |
星期二 | 06:00 - 23:59 |
星期三 | 06:00 - 23:59 |
星期四 | 06:00 - 23:59 |
星期五 | 06:00 - 23:59 |
星期六 | 06:00 - 23:59 |
星期日 | 06:00 - 23:59 |
星期一 | 07:00 - 23:00 |
星期二 | 07:00 - 23:00 |
星期三 | 07:00 - 23:00 |
星期四 | 07:00 - 23:00 |
星期五 | 07:00 - 23:00 |
星期六 | 07:00 - 23:00 |
星期日 | 07:00 - 23:00 |
优点: Ease renting
缺点: Nothing
优点: Had to stand in line for over an hour to pick up my car because they only had one person working the desk. Same issue previously experienced in November.
优点: Great value on one-way rental from BNA to Clarksville! Also, my flight was delayed, so they adjusted my pick-up time.
缺点: At BNA, it was a VERY LONG WALK to the car rental location and the signs directing customers there were not very clear. It made it easy to go in the wrong direction. In their defense, however, the airport is still under construction.
缺点: The customer
优点: Everyone was very helpful and efficient. It worked exactly as I needed it to.
优点: Got to just pick car from a number of options
缺点: Lots of fees and slow emergency roadside service when we got a flat. We purchased insurance but apparently needed additional coverage for roadside assistance which they never informed us of
优点: Friendly staff at pick up and drop off
缺点: Very poor signage to pick up at BNA which led me to several different spots only to be redirected from each (signs were very small and hard to find as well).
优点: Yes
优点: Car was nice, service was fine .
缺点: I didn't receive my email receipt. Now I have to call and get it. That takes time and hassle.
优点: Drop off was super easy
缺点: There were 3 cars to choose from in my zone and all 3 smelled strongly of cigarette smoke. It was gross, I had to ride with the windows down all day (in the cold) just to be able to stand it.
缺点: Car broke down. Took hours for them to pick me up. Nasty and rude personnel. They still have a hold on my account for $425.00. Just awful.
缺点: Car was quite loud on the highway (tire??)
When we wanted to add my wife on as a driver we were told that was extra cost because we booked thru a 3rd party, despite being gold club members.
优点: Ease renting
缺点: Nothing
优点: Great value on one-way rental from BNA to Clarksville! Also, my flight was delayed, so they adjusted my pick-up time.
缺点: At BNA, it was a VERY LONG WALK to the car rental location and the signs directing customers there were not very clear. It made it easy to go in the wrong direction. In their defense, however, the airport is still under construction.
缺点: The customer
优点: Everyone was very helpful and efficient. It worked exactly as I needed it to.
优点: Yes
优点: Friendly staff at pick up and drop off
缺点: Very poor signage to pick up at BNA which led me to several different spots only to be redirected from each (signs were very small and hard to find as well).
优点: Car was nice, service was fine .
缺点: I didn't receive my email receipt. Now I have to call and get it. That takes time and hassle.
缺点: Car was quite loud on the highway (tire??)
When we wanted to add my wife on as a driver we were told that was extra cost because we booked thru a 3rd party, despite being gold club members.
优点: Had to stand in line for over an hour to pick up my car because they only had one person working the desk. Same issue previously experienced in November.
优点: Got to just pick car from a number of options
缺点: Lots of fees and slow emergency roadside service when we got a flat. We purchased insurance but apparently needed additional coverage for roadside assistance which they never informed us of
优点: Drop off was super easy
缺点: There were 3 cars to choose from in my zone and all 3 smelled strongly of cigarette smoke. It was gross, I had to ride with the windows down all day (in the cold) just to be able to stand it.
缺点: Car broke down. Took hours for them to pick me up. Nasty and rude personnel. They still have a hold on my account for $425.00. Just awful.
星期一 | 07:00 - 23:00 |
星期二 | 07:00 - 23:00 |
星期三 | 07:00 - 23:00 |
星期四 | 07:00 - 23:00 |
星期五 | 07:00 - 23:00 |
星期六 | 07:00 - 23:00 |
星期日 | 07:00 - 23:00 |
缺点: I had the dealers choice option. But they were short cars, so then to pay $60 more dollars to get a Jeep Wrangler, but that was the smallest one they had , and it was just the 2 of us. We didn’t need a large suv like suburban or a van.
缺点: The car had mechanical problems and Dollar offered no help or reimbursement
优点: It was an easy check-in/check-out experience. The car was nice.
缺点: We paid for and ordered a Range Rover Discovery (7-seater), but were given the Evoque (5-seater). The car had much less room than we ordered and paid for. We also had to buy and add coolant as it was VERY low and the light came on. The light also came on for low tire pressure so we had to take care of that as well. Then, on the way home the "Service Now" light came on, so it makes me wonder when they checked out the fluid levels, etc. last.
优点: Pickup staff very helpful
缺点: The Nissans lock down themselves with keys in the ignition.
There is no note about this in the car. We were locked out fir 1.5 hours and missed our tour. The safety of this is unacceptable if we had a child or pet locked in the car with it running we would have had to break the window. Could be a very dangerous situation in the heat.
优点: The car was very clean, drop off very smooth and the person working was friendly.
缺点: Very long wait to get the car, an hour and a half from landing to driving off airport property.
The checkout lady was friendly, but failed to mention extra charges until everything was printed up for me to sign and I’m like what is this extra $60?
优点: Staff was amazing! Very helpful and kind. Easy pick up and drop off.
优点: Check in CSR was friendly
缺点: Car REKED of cigarette smoke. High-beams did not work well at all. GMC Terrain was so under-powered that accelerating onto highways was an uncomfortable proposition.
缺点: The key fob battery died..no way to drive car, in the middle of remote area.
优点: the car was easy to pick up. it was confusing that a Hertz agent helped me with my Dollar car rental.
缺点: Both front tires were worn and should be replaced. the right front tire had parts of the tread missing where I can see the steel belt underneath. Unfortunately I did not see this until after I had driven the vehicle off the premises. When I returned the vehicle I waited to speak to the attendant about this. I told him the tires were unsafe and should be replaced. I was not looking for a refund or credit, I was concerned about a blowout happing to the next driver.
优点: It was easy to pick up
缺点: Their customer service was awful!
优点: easy process, great condition car
缺点: woman at drop-off had the personality if an alligator
缺点: Speed of pick-up...
Road side assist Number had HORRIBLE hold time -
had accident (was hit) and their '800' number was "Not available, call durrning business hrs M-F".. ridiculous
优点: Staff was amazing! Very helpful and kind. Easy pick up and drop off.
优点: easy process, great condition car
缺点: woman at drop-off had the personality if an alligator
缺点: Speed of pick-up...
Road side assist Number had HORRIBLE hold time -
had accident (was hit) and their '800' number was "Not available, call durrning business hrs M-F".. ridiculous
缺点: I had the dealers choice option. But they were short cars, so then to pay $60 more dollars to get a Jeep Wrangler, but that was the smallest one they had , and it was just the 2 of us. We didn’t need a large suv like suburban or a van.
优点: It was an easy check-in/check-out experience. The car was nice.
缺点: We paid for and ordered a Range Rover Discovery (7-seater), but were given the Evoque (5-seater). The car had much less room than we ordered and paid for. We also had to buy and add coolant as it was VERY low and the light came on. The light also came on for low tire pressure so we had to take care of that as well. Then, on the way home the "Service Now" light came on, so it makes me wonder when they checked out the fluid levels, etc. last.
优点: Pickup staff very helpful
缺点: The Nissans lock down themselves with keys in the ignition.
There is no note about this in the car. We were locked out fir 1.5 hours and missed our tour. The safety of this is unacceptable if we had a child or pet locked in the car with it running we would have had to break the window. Could be a very dangerous situation in the heat.
缺点: The car had mechanical problems and Dollar offered no help or reimbursement
优点: The car was very clean, drop off very smooth and the person working was friendly.
缺点: Very long wait to get the car, an hour and a half from landing to driving off airport property.
The checkout lady was friendly, but failed to mention extra charges until everything was printed up for me to sign and I’m like what is this extra $60?
优点: Check in CSR was friendly
缺点: Car REKED of cigarette smoke. High-beams did not work well at all. GMC Terrain was so under-powered that accelerating onto highways was an uncomfortable proposition.
缺点: The key fob battery died..no way to drive car, in the middle of remote area.
优点: the car was easy to pick up. it was confusing that a Hertz agent helped me with my Dollar car rental.
缺点: Both front tires were worn and should be replaced. the right front tire had parts of the tread missing where I can see the steel belt underneath. Unfortunately I did not see this until after I had driven the vehicle off the premises. When I returned the vehicle I waited to speak to the attendant about this. I told him the tires were unsafe and should be replaced. I was not looking for a refund or credit, I was concerned about a blowout happing to the next driver.
优点: It was easy to pick up
缺点: Their customer service was awful!
星期一 | 06:00 - 23:59 |
星期二 | 06:00 - 23:59 |
星期三 | 06:00 - 23:59 |
星期四 | 06:00 - 23:59 |
星期五 | 06:00 - 23:59 |
星期六 | 06:00 - 23:59 |
星期日 | 06:00 - 23:59 |
Horrible Experience with Car rental company. Had to cancel reservation
缺点: Just as preface, this happened on July 4th Weekend. We booked a car on Kayak with "unlimited mileage". When we got to the counter at Advantage, they mentioned that this only applies to residents outside of the local area, so we were told that we had to pay an extra $20 a day to get unlimited mileage. Needless to say, we were not happy, and we decided to go to another car rental company in the same area. We had to pay much more since we did not reserve it ahead of time. But I would rather pay more with a company I trust than to ever deal with Kayak or Advantage ever again! I was very disappointed!
优点: Good price, fast check in/out process.
缺点: The 1st car had heavy cigarette smell. I had requested a smoke free vehicle. The 2nd car they gave me was smaller than the 1st one and I'm 6'8". Um...Hello?! The 3rd car was an upgrade and very roomy and comfortable. Once I received an acceptable car it was a great experience.
First time Advantage renter
优点: The whole experience was very good.
Horrible
优点: Nothing
缺点: The Customer Service was horrible both online and over the phone. When I reserved my vehicle it stated that I will have unlimited mileage but when I arrived to pick up the vehicle the man states that they have a new policy that only allows 260 miles a day because I was a resident of Tennessee. I told the guy that I was as driving to Miami and needed the unlimited plan. He basically told me sorry but I can't do anything about it. I called to speak with someone over the phone and she was even ruder than the man at the counter. Overall, I wouldn't recommend anyone to use their service. I ended up having to drive my own car to Miami not to mention it was a 1,000 miles away. I reserve my vehicle months and ahead of the new policy and they still wouldn't honor it.
优点: Easy to surf the site
缺点: Other sites had the prices lower
Good value
优点: Good price, clean car, no problems.
缺点: Counter help was very stern to start but she ended up being friendly and helpful.
Highly recommend
优点: Super convenient pick up, super clean SUV, drop off was a breeze as well. Great value.
a bit of bait and switch
优点: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
缺点: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
优点: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
缺点: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Economy to Compact
优点: Advantage was able to provide a car with unlimited miles as I purchased.
缺点: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
Painful process to get the keys...
缺点: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!
缺点: When dropped off, overcharged for gas fee
First time Advantage renter
优点: The whole experience was very good.
Good value
优点: Good price, clean car, no problems.
缺点: Counter help was very stern to start but she ended up being friendly and helpful.
Highly recommend
优点: Super convenient pick up, super clean SUV, drop off was a breeze as well. Great value.
优点: Good price, fast check in/out process.
缺点: The 1st car had heavy cigarette smell. I had requested a smoke free vehicle. The 2nd car they gave me was smaller than the 1st one and I'm 6'8". Um...Hello?! The 3rd car was an upgrade and very roomy and comfortable. Once I received an acceptable car it was a great experience.
优点: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
缺点: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Painful process to get the keys...
缺点: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!
缺点: When dropped off, overcharged for gas fee
Horrible Experience with Car rental company. Had to cancel reservation
缺点: Just as preface, this happened on July 4th Weekend. We booked a car on Kayak with "unlimited mileage". When we got to the counter at Advantage, they mentioned that this only applies to residents outside of the local area, so we were told that we had to pay an extra $20 a day to get unlimited mileage. Needless to say, we were not happy, and we decided to go to another car rental company in the same area. We had to pay much more since we did not reserve it ahead of time. But I would rather pay more with a company I trust than to ever deal with Kayak or Advantage ever again! I was very disappointed!
Horrible
优点: Nothing
缺点: The Customer Service was horrible both online and over the phone. When I reserved my vehicle it stated that I will have unlimited mileage but when I arrived to pick up the vehicle the man states that they have a new policy that only allows 260 miles a day because I was a resident of Tennessee. I told the guy that I was as driving to Miami and needed the unlimited plan. He basically told me sorry but I can't do anything about it. I called to speak with someone over the phone and she was even ruder than the man at the counter. Overall, I wouldn't recommend anyone to use their service. I ended up having to drive my own car to Miami not to mention it was a 1,000 miles away. I reserve my vehicle months and ahead of the new policy and they still wouldn't honor it.
优点: Easy to surf the site
缺点: Other sites had the prices lower
a bit of bait and switch
优点: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
缺点: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
Economy to Compact
优点: Advantage was able to provide a car with unlimited miles as I purchased.
缺点: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
星期一 | 07:00 - 21:00 |
星期二 | 07:00 - 21:00 |
星期三 | 07:00 - 21:00 |
星期四 | 07:00 - 21:00 |
星期五 | 07:00 - 21:00 |
星期六 | 09:00 - 19:00 |
星期日 | 09:00 - 21:00 |
优点: .the price was good
缺点: The pickup was a pain. There were no signs telling me where to find the Payless counter.
The car shakes at highway speeds (I assume wheel balancing is needed) and 2 of the tires were at 22 PSI, SO I had to put air in them once I got it
优点: The price and availability was great!
缺点: There was really poor signage in ATL and we ended up having to hunt someone down and drive to a garage that was not labeled Payless. It cost us a lot of time and energy
优点: Service was quick and efficient
缺点: They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $30
缺点: Waited 30 minutes in line for agent. Given Avis car
Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!
优点: Yes
缺点: The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.
优点: Staff was super helpful and FAST. No exaggeration, I walked up to the counter at 10 and was walking away 9 minutes later.
优点: Easy sign in, great upgrade and nice service all the way around. Great deal for the suv.
缺点: Nothing, all good.
decent price
优点: decent price for 18 day rental.
缺点: car inside was very dirty. WE had to clean the windows and the dash from mud as well as the back of the front seat was muddy from people's feet. Otherwise the rental was fine.
缺点: Car wasn't as clean as usual and smelled like exhaust when the heater was turned on.
They charged more than what i booked for
优点: Nothing
缺点: They charged more than what i booked for, and insane service.
I have to change 4 counters to talk to one agent snd that guy is terrible.
缺点: There were long lines for pickup and drop off. Waited over 30 min each time.
优点: gas milage I went pretty far on a full tank
缺点: no gas cap when I went to fuel up on return. I think that would explain the tugging I felt and poor pick up on acceleration.There is also a leak underneath center.
优点: .the price was good
缺点: The pickup was a pain. There were no signs telling me where to find the Payless counter.
The car shakes at highway speeds (I assume wheel balancing is needed) and 2 of the tires were at 22 PSI, SO I had to put air in them once I got it
优点: The price and availability was great!
缺点: There was really poor signage in ATL and we ended up having to hunt someone down and drive to a garage that was not labeled Payless. It cost us a lot of time and energy
优点: Service was quick and efficient
缺点: They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $30
优点: Yes
缺点: The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.
decent price
优点: decent price for 18 day rental.
缺点: car inside was very dirty. WE had to clean the windows and the dash from mud as well as the back of the front seat was muddy from people's feet. Otherwise the rental was fine.
缺点: There were long lines for pickup and drop off. Waited over 30 min each time.
优点: gas milage I went pretty far on a full tank
缺点: no gas cap when I went to fuel up on return. I think that would explain the tugging I felt and poor pick up on acceleration.There is also a leak underneath center.
缺点: Waited 30 minutes in line for agent. Given Avis car
Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!
缺点: Car wasn't as clean as usual and smelled like exhaust when the heater was turned on.
They charged more than what i booked for
优点: Nothing
缺点: They charged more than what i booked for, and insane service.
I have to change 4 counters to talk to one agent snd that guy is terrible.
热门租车行 | Thrifty |
---|---|
热门租车类型 | 豪华型 |
平均价格 | ¥503/天 |
超好价 | ¥503/天 |
纳什维尔机场租车的平均价格是¥503每天。
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只有Thrifty提供从纳什维尔机场到租车点的接驳及接机服务。