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马拉加机场租车公司点评及资讯
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Alamo则点评
租车地点
Alamo
马拉加机场的租车点
Enterprise-rent-a-car
+34 952 231 858
Alamo的所有点评
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10.0
优点： Everything was perfect
点评来自
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5.2
Confusing fast shuttle to airport
优点： Shuttle to airport was prompt. Free cold water available.
缺点： Very confusing to find. No signs directing you to where it is, even the GPS couldn’t find it. Once we did finally find it, there were no signs indicating where to go or what to do.
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Hertz则点评
租车地点
Hertz
马拉加机场的租车点
Ap Costa Del Sol
+34 902 998 706
Hertz的所有点评
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10.0
缺点： Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.
点评来自
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10.0
Excellent service
优点： Ivan was very kind
点评来自
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6.0
缺点： Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.
点评来自
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2.0
Unorganized
优点： The service rep in Malaga was very nice and very helpful
缺点： Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.
点评来自
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10.0
Great service, friendly staff
缺点： It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!
点评来自
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10.0
缺点： Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.
点评来自
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10.0
Excellent service
优点： Ivan was very kind
点评来自
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10.0
Great service, friendly staff
缺点： It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!
点评来自
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6.0
缺点： Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.
点评来自
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2.0
Unorganized
优点： The service rep in Malaga was very nice and very helpful
缺点： Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.
点评来自
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Firefly则点评
租车地点
Firefly
马拉加机场的租车点
Malaga Ap Parking
+34 952 244 942
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2.0
优点： Absolutamente nada, el auto que me entregaron no era del mismo segmento al que había alquilado.
缺点： Pésima atención al cliente y trato, la empresa te cobra un seguro al utilizar una tarjeta que no sea de crédito pero no te lo explican al hacer el pago. Te indican devolver el auto con el tanque vacío pero en realidad es para no devolver el dinero del combustible. Al devolver el vehículo una empleada me ha tratado pésimamente, sinceramente nunca me habían tratado de esa manera. Les sugeriría no utilizar este compañía ya que es la peor que he utilizado hasta el momento.
点评来自
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9.2
优点： Fue rápido y sencillo
缺点： Muy nuevo y muy buen coche
点评来自
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9.2
No issues hear
优点： Price was good but you need to purchase their insurance or they hassle you. Still only 25 euros a day
缺点： Very slow to pick up car only one cashier working
点评来自
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2.0
Engañadores
优点： Nada
缺点： 20 minutos esperando para que me diera acceso por qué se encuentra en una zona restringida del aeropuerto El precio es falso por qué luego te endosan un depósito por combustible, 20€ de tramitación un seguro a todo riesgo que si no lo quieres te bloquean 1500€ de la tarjeta, vamos que te engañan en todo momento
点评来自
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2.0
优点： Absolutamente nada, el auto que me entregaron no era del mismo segmento al que había alquilado.
缺点： Pésima atención al cliente y trato, la empresa te cobra un seguro al utilizar una tarjeta que no sea de crédito pero no te lo explican al hacer el pago. Te indican devolver el auto con el tanque vacío pero en realidad es para no devolver el dinero del combustible. Al devolver el vehículo una empleada me ha tratado pésimamente, sinceramente nunca me habían tratado de esa manera. Les sugeriría no utilizar este compañía ya que es la peor que he utilizado hasta el momento.
点评来自
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2.0
Engañadores
优点： Nada
缺点： 20 minutos esperando para que me diera acceso por qué se encuentra en una zona restringida del aeropuerto El precio es falso por qué luego te endosan un depósito por combustible, 20€ de tramitación un seguro a todo riesgo que si no lo quieres te bloquean 1500€ de la tarjeta, vamos que te engañan en todo momento
点评来自
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INTERRENT 则点评
租车地点
INTERRENT
马拉加机场的租车点
Avda Garcia Morato
+34 911 501 183
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Economy Rent a Car则点评
租车地点
Economy Rent a Car
马拉加机场的租车点
Malaga Airport
+34 952 237 804
Economy Rent a Car的所有点评
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3.6
Worst Ever Experience in car rental, stay away from Economy rent a car
优点： Nothing
缺点： I booked full insurance online for 72$, yet the guy at the pickup in Malaga said this is not valid and wanted to charge me again for this. I showed him all papers to proof the insurance but he insisted. He also said that he will charge me for 100 Euro as my booking is full tank to empty tank while in the booking it was only 40 Euro. He said they will pay for someone to go and fill it on top of the fuel cost so it adds to 100 Euro. In total instead of paying 112 Euro for my booking, I paid 250 euro and that was after 2 hours of delay, frustration, fights, calls, ...... my worst ever experience in car rental. Never ever again to book with them.
点评来自
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2.0
I was surprised that there are still bait and switches happening
优点： It’s hard to give any positives. Perhaps the quick transfer back to the airport.
缺点： I reserved a Mercedes SLC (premium convertible or similar car) from economy car rental. When I arrived in Malaga, Spain, I soon discovered that Economy Car Rental didn’t have a kiosk there. They aren’t actually a car rental company, they’re more of a broker. There were no instructions for what to do. So I googled and found a number that eventually put me in touch with a local at “Auto Lido” which was more used car dealership than car rental. When I arrived at Auto Lido, they tried to put me in a Honda Civic. They didn’t have any convertibles available. The swarthy little man who took care of us informed me that he could do a better price if I canceled my Kayak reservation and rented from him directly. None of the prices they showed me were consistent with the Kayak pricing. It was only after I asked to be shuttled back to the airport that they “found” a convertible for me at a discounted price. However, it was a 2011 Puegeot Convertible with about 70,000 miles on it. I only took it because I had prepaid the insurance, they discounted the price and no other rental place had convertibles available. We had made plans to take long drives through the country and along the coast in a convertible. My advice would be to avoid Economy Car Rental.
点评来自
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3.6
Worst Ever Experience in car rental, stay away from Economy rent a car
优点： Nothing
缺点： I booked full insurance online for 72$, yet the guy at the pickup in Malaga said this is not valid and wanted to charge me again for this. I showed him all papers to proof the insurance but he insisted. He also said that he will charge me for 100 Euro as my booking is full tank to empty tank while in the booking it was only 40 Euro. He said they will pay for someone to go and fill it on top of the fuel cost so it adds to 100 Euro. In total instead of paying 112 Euro for my booking, I paid 250 euro and that was after 2 hours of delay, frustration, fights, calls, ...... my worst ever experience in car rental. Never ever again to book with them.
点评来自
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2.0
I was surprised that there are still bait and switches happening
优点： It’s hard to give any positives. Perhaps the quick transfer back to the airport.
缺点： I reserved a Mercedes SLC (premium convertible or similar car) from economy car rental. When I arrived in Malaga, Spain, I soon discovered that Economy Car Rental didn’t have a kiosk there. They aren’t actually a car rental company, they’re more of a broker. There were no instructions for what to do. So I googled and found a number that eventually put me in touch with a local at “Auto Lido” which was more used car dealership than car rental. When I arrived at Auto Lido, they tried to put me in a Honda Civic. They didn’t have any convertibles available. The swarthy little man who took care of us informed me that he could do a better price if I canceled my Kayak reservation and rented from him directly. None of the prices they showed me were consistent with the Kayak pricing. It was only after I asked to be shuttled back to the airport that they “found” a convertible for me at a discounted price. However, it was a 2011 Puegeot Convertible with about 70,000 miles on it. I only took it because I had prepaid the insurance, they discounted the price and no other rental place had convertibles available. We had made plans to take long drives through the country and along the coast in a convertible. My advice would be to avoid Economy Car Rental.
点评来自
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Ace则点评
租车地点
Ace
马拉加机场的租车点
Avenida Comandante García Mora
+34 918 341 400
Ace的所有点评
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3.6
Worst pick up
优点： Any good was overwhelmed by the bad, annoying and vacation-stealing problems. See below.
缺点： Did not like taking a number to talk with an agent, but that was the start. 45 minutes later we went to get our car which was parked in a dark garage so we could not effectively inspect for damage. Rude worker responded “Habla espanol” when we asked where the exit was. Three miles into journey the car began to buck and miss when accelerating. Called company and after 1 hour they picked it up leaving me stranded without transportation. Three hours and four calls later a taxi picked me up to take me back to the airport for a replacement car. Almost 2 hours later, after line standing, I got a car that worked, but like it’s predecessor, was parked in a dark garage so again damage inspection was not feasible and later scratches were found that were there before we picked it up. This exchange took most of 1 day out of vacation. Not a happy camper.
点评来自
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2.0
Terrible Experience
缺点： No one ever answered our call to pick us up at the airport. We were forced to find another company. I have traveled for 31 years and never had this type of problem.
点评来自
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3.6
Disaster from the start
缺点： When I rented the car with ACE - there was NO mention that ACE is actually Gold Car in Malaga. When I tried to ask for help, no one knew what I was talking about and had never heard of ACE. I kept showing the confirmation, which clearly had the ACE logo, name and confirmation number. Not anywhere on my reservation did it state that Gold Car was a code partner. This debacle took over an hour to solve after I had to call the office (after waiting on hold for 45 minutes). Finally found the Gold Car pick up desk and was told I had to buy additional insurance, even though I bought insurance through Allianz once I rented the car, which cost an unexpected 150 Euros. The customer service woman at the desk was so unfriendly and clearly hates her job and made for an already frustrating experience completely unbearable. It was very difficult to find the car in the labyrinth of cars in the parking garage. no one was down there to assist. Once I finally found the car, I was shocked to see that it was a manual and not an automatic. Luckily, I know how to drive a stick but I kept thinking that if this were any of my friends, they'd be screwed since they don't know how to drive one. Again, there was no mention of this on the reservation or gave me an option to choose manual over automatic when i booked the car. My ability to drive a stick was my only saving grace in this whole unfortunate, unpleasant experience. I will never rent a car under these conditions again.
点评来自
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2.0
Ace who?
缺点： Arrived in Malaga to not find Ace. Not could I not find them but no one had even heard about them. Ended up renting a car from another company.
点评来自
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2.0
Complete scam
优点： That I hadn't actually put money down-that it was only a hold. That way I could walk away and find another rental car option.
缺点： These were the main problems: 1) ACE is not ACE: That Ace was separately named GoldCar with no link anywhere showing that they were connected-I called their phone with no answer over and over. The signs at the airport for over 10 different rental companies-did not state that ACE was a part of Goldcar- in fact, nothing indicated that they were it. After spending 30 minutes asking different rental car companies who ACE was partnered with, I finally found out it was Goldcar. 2) BREAKING POLICY: They charged beyond what the booking fee was with a strange fuel policy charging me 140Euros (for a fiat) which was not on my booking. When I showed them my booking they still said "sorry, we are not ace so you'll use our policy instead." This was not what I signed up for. 3) DUBIOUS ADDED COSTS: They wanted a deposit of over 1,000Euros as security for the car, or a 60Euro insurance fee. This was far beyond what my full coverage 72Euro booking was supposed to be. I left in the end. KAYAK should definitely not work with such companies or advertise them as an option.
点评来自
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3.6
Worst pick up
优点： Any good was overwhelmed by the bad, annoying and vacation-stealing problems. See below.
缺点： Did not like taking a number to talk with an agent, but that was the start. 45 minutes later we went to get our car which was parked in a dark garage so we could not effectively inspect for damage. Rude worker responded “Habla espanol” when we asked where the exit was. Three miles into journey the car began to buck and miss when accelerating. Called company and after 1 hour they picked it up leaving me stranded without transportation. Three hours and four calls later a taxi picked me up to take me back to the airport for a replacement car. Almost 2 hours later, after line standing, I got a car that worked, but like it’s predecessor, was parked in a dark garage so again damage inspection was not feasible and later scratches were found that were there before we picked it up. This exchange took most of 1 day out of vacation. Not a happy camper.
点评来自
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2.0
Terrible Experience
缺点： No one ever answered our call to pick us up at the airport. We were forced to find another company. I have traveled for 31 years and never had this type of problem.
点评来自
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3.6
Disaster from the start
缺点： When I rented the car with ACE - there was NO mention that ACE is actually Gold Car in Malaga. When I tried to ask for help, no one knew what I was talking about and had never heard of ACE. I kept showing the confirmation, which clearly had the ACE logo, name and confirmation number. Not anywhere on my reservation did it state that Gold Car was a code partner. This debacle took over an hour to solve after I had to call the office (after waiting on hold for 45 minutes). Finally found the Gold Car pick up desk and was told I had to buy additional insurance, even though I bought insurance through Allianz once I rented the car, which cost an unexpected 150 Euros. The customer service woman at the desk was so unfriendly and clearly hates her job and made for an already frustrating experience completely unbearable. It was very difficult to find the car in the labyrinth of cars in the parking garage. no one was down there to assist. Once I finally found the car, I was shocked to see that it was a manual and not an automatic. Luckily, I know how to drive a stick but I kept thinking that if this were any of my friends, they'd be screwed since they don't know how to drive one. Again, there was no mention of this on the reservation or gave me an option to choose manual over automatic when i booked the car. My ability to drive a stick was my only saving grace in this whole unfortunate, unpleasant experience. I will never rent a car under these conditions again.
点评来自
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2.0
Ace who?
缺点： Arrived in Malaga to not find Ace. Not could I not find them but no one had even heard about them. Ended up renting a car from another company.
点评来自
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2.0
Complete scam
优点： That I hadn't actually put money down-that it was only a hold. That way I could walk away and find another rental car option.
缺点： These were the main problems: 1) ACE is not ACE: That Ace was separately named GoldCar with no link anywhere showing that they were connected-I called their phone with no answer over and over. The signs at the airport for over 10 different rental companies-did not state that ACE was a part of Goldcar- in fact, nothing indicated that they were it. After spending 30 minutes asking different rental car companies who ACE was partnered with, I finally found out it was Goldcar. 2) BREAKING POLICY: They charged beyond what the booking fee was with a strange fuel policy charging me 140Euros (for a fiat) which was not on my booking. When I showed them my booking they still said "sorry, we are not ace so you'll use our policy instead." This was not what I signed up for. 3) DUBIOUS ADDED COSTS: They wanted a deposit of over 1,000Euros as security for the car, or a 60Euro insurance fee. This was far beyond what my full coverage 72Euro booking was supposed to be. I left in the end. KAYAK should definitely not work with such companies or advertise them as an option.
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