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5.6
Car pick up in Malaga Airoort
优点： The car was very nice and new.
缺点： Woman showing us to car was awful! I rented the car and did contract at airport, but she would only speak to my husband. Very odd, to only speak to males. I ask to take her name to speak to manager and she took off her name tag and wouldn’t show it to me. I told her I’d take her photo then and she tried to grab my camera. Bizarre! Be careful women! Also did not have car size reserved and had to pay more to upgrade.
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2.0
Bait and switch
缺点： First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.
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6.0
So expensive
缺点： I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time
点评来自
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8.8
Need better directions on how to find pick up.
优点： Car clean, very friendly and helpful staff
缺点： Direction to pick up point not good
点评来自
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5.2
缺点： I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.
点评来自
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8.8
Besoin d'améliorer les indications d'accès sur com
优点： Propre voiture, un personnel amical et serviable
缺点： En direction de point de prise en charge pas à la hauteur
点评来自
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8.8
Need better directions on how to find pick up.
优点： Car clean, very friendly and helpful staff
缺点： Direction to pick up point not good
点评来自
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8.8
Besoin d'améliorer les indications d'accès sur com
优点： Propre voiture, un personnel amical et serviable
缺点： En direction de point de prise en charge pas à la hauteur
点评来自
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5.6
Car pick up in Malaga Airoort
优点： The car was very nice and new.
缺点： Woman showing us to car was awful! I rented the car and did contract at airport, but she would only speak to my husband. Very odd, to only speak to males. I ask to take her name to speak to manager and she took off her name tag and wouldn’t show it to me. I told her I’d take her photo then and she tried to grab my camera. Bizarre! Be careful women! Also did not have car size reserved and had to pay more to upgrade.
点评来自
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2.0
Bait and switch
缺点： First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.
点评来自
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6.0
So expensive
缺点： I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time
点评来自
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5.2
缺点： I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.
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