Rooms Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Business}, Other Amenities Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location With a stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, just a 1-minute walk from Orotava Valley and 8 minutes by foot from Botanical Gardens. This 4-star hotel is 1.6 mi (2.6 km) from Plaza del Charco and 1.7 mi (2.7 km) from Lago Martianez Swimming Pools. Dining Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Optional Charges Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7) In-room safe fee: EUR 2 per day Spa fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 11:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions Biosphere Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Professional property host/manager Property follows sanitization practices of COVID-19 Guidelines (WHO) Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in