Featuring free Wi-Fi, an around the clock reception and complimentary on-site parking, JEN Penang Georgetown by Shangri-La is situated in George Town and offers comfortable guest rooms. It also provides a swimming pool, a free shuttle service and a sauna. The hotel has a gym with a swimming pool. The hotel's amenities, such as meeting rooms, photocopier and business centre, babysitting services, supervised childcare services and activities and kids pool, and massage make this an ideal choice for business travellers, families and couples alike. The spacious rooms at JEN Penang Georgetown by Shangri-La have a refrigerator, an in-room safe and tea and coffee making facilities. They all feature a desk, a telephone and ironing facilities. During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which serves Asian and international specialties. In the evening, guests are welcome to enjoy a drink in the lounge bar. JEN Penang Georgetown by Shangri-La is moments from Komtar. The friendly staff at the tour desk are available to organise tours and activities in George Town.