最新点评
- 所有点评
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- 中评
- 差评
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2.0
优点： Nothinh
缺点： Be more helpful.
点评来自
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4.0
缺点： They didn't have any cars available and I had to wait 44 minutes before it was ready. I was not told until after they had gone through the entire check in process. Bummer. Still had two hours to drive after that.
点评来自
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2.0
优点： Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!
缺点： Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!
点评来自
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8.4
优点： HERTZ staff outstanding! Booked with PRICELINE and experience with them was HORRIBLE. NEVER USE PRICELINE!!!
点评来自
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2.8
优点： Car were available
缺点： Price on cars were really expensive,
点评来自
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10.0
优点： Yes the staff was very friendly and super fast customer service.
点评来自
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2.0
缺点： Car was never rented. It booked at in ATL Different airport than airport code I entered. When I noticed this on confirmation page, the same day I booked and paid (3 days prior to my trip) funds not returned. Now it’s over 2 weeks since I cancelled still no $ back. I do not recommend prepayment ever!
点评来自
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2.0
优点： Nothing.
缺点： Nowhere on the site does it clearly state that this location only serves patrons of a PRIVATEairport. My holiday weekend plans had to be canceled; as the only alternative offered by hertz was a cargo van at another location & other rental companies were sold out with such short notice.
点评来自
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2.0
优点： Nothing
缺点： You booked a car at the private airfield rather than Atlanta Hartsfield. If Hertz hadn’t contacted me, I never would have found it. I cancelled the reservation. I’ll never use your services again. What a scam.
点评来自
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2.0
优点： Nothing. I received an indecipherable phone message on Friday, and when I called back I could only reach a recording. I left my number but never received a call back explaining what the problem was. I could not discover how to get to the rental site, and eventually had to rent another car.
缺点： This transaction constituted FRAUD by Kayak. I will be taking action.
点评来自
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6.4
Caution on Prepaying for a rental
优点： easy access to rental at Peachtree DeKalb airport. Friendly and helpful staff.
缺点： I prepaid for my rental. First, you DO NOT get a refund if you drop your car off early. Seem backwards. A prepay would have a more likely hood of showing up. Second, at least in my case with a third party reservation, they did not collect taxes. So you may search and find the lowest rate, but need TO BE SURE IF OR IF NOT THE TAXES are included in the price. Finally, the picture show was of a Prius, I have never driven or been in one and I though I would take a risk and see if I got it. Well it turns out, they didn't rent prius from that location. Check the details.
点评来自
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2.0
优点： Nothing
缺点： Customer service, and condition of car.
点评来自
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2.0
优点： Nothinh
缺点： Be more helpful.
点评来自
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4.0
缺点： They didn't have any cars available and I had to wait 44 minutes before it was ready. I was not told until after they had gone through the entire check in process. Bummer. Still had two hours to drive after that.
点评来自
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2.0
优点： Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!
缺点： Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!
点评来自
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2.8
优点： Car were available
缺点： Price on cars were really expensive,
点评来自
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2.0
缺点： Car was never rented. It booked at in ATL Different airport than airport code I entered. When I noticed this on confirmation page, the same day I booked and paid (3 days prior to my trip) funds not returned. Now it’s over 2 weeks since I cancelled still no $ back. I do not recommend prepayment ever!
点评来自
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2.0
优点： Nothing.
缺点： Nowhere on the site does it clearly state that this location only serves patrons of a PRIVATEairport. My holiday weekend plans had to be canceled; as the only alternative offered by hertz was a cargo van at another location & other rental companies were sold out with such short notice.
点评来自
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2.0
优点： Nothing
缺点： You booked a car at the private airfield rather than Atlanta Hartsfield. If Hertz hadn’t contacted me, I never would have found it. I cancelled the reservation. I’ll never use your services again. What a scam.
点评来自
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2.0
优点： Nothing. I received an indecipherable phone message on Friday, and when I called back I could only reach a recording. I left my number but never received a call back explaining what the problem was. I could not discover how to get to the rental site, and eventually had to rent another car.
缺点： This transaction constituted FRAUD by Kayak. I will be taking action.
点评来自
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6.4
Caution on Prepaying for a rental
优点： easy access to rental at Peachtree DeKalb airport. Friendly and helpful staff.
缺点： I prepaid for my rental. First, you DO NOT get a refund if you drop your car off early. Seem backwards. A prepay would have a more likely hood of showing up. Second, at least in my case with a third party reservation, they did not collect taxes. So you may search and find the lowest rate, but need TO BE SURE IF OR IF NOT THE TAXES are included in the price. Finally, the picture show was of a Prius, I have never driven or been in one and I though I would take a risk and see if I got it. Well it turns out, they didn't rent prius from that location. Check the details.
点评来自
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2.0
优点： Nothing
缺点： Customer service, and condition of car.
点评来自
