最新点评
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- 好评
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- 差评
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2.0
优点： $200 deposit was required to rent vehicle. There was no mention of that in the reservation online.
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10.0
优点： Staff was very friendly
缺点： Perfect experience...would use again
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9.6
缺点： Rental agent tried hard to upsell the larger car. We told her no and when we picked up the car, the class we reserved was not available so they put us in a larger one. The agent knew this and wanted us to pay more
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10.0
优点： Yes they Were friendly and helpful.
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10.0
优点： Staff & vehicle were perfect!!!
缺点： Nothing
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7.2
缺点： Pickup process was problematic. The car they gave us was “sold” so we had to turn around and return it after a long wait line to get to the exit gates. Then they took 20 minutes to get another car for us which was much smaller than the first.
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9.6
优点： Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
缺点： Better signage for dropoff location. True for all rentals.
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9.6
优点： Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
缺点： Service agent at BWI was not the most friendly, but they were efficient.
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2.0
缺点： I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
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9.6
优点： Car was great size and what was expected. Service and staff were great.
缺点： Was Given wrong car at first but after 15 minutes or so we were taken care of.
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9.6
优点： great experience, the Alamo guy Valentine Nweke was really helpful picking up.
缺点： driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
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9.2
优点： Staff was fine, both in Baltimore and Philadelphia.
缺点： Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
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10.0
优点： Staff was very friendly
缺点： Perfect experience...would use again
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9.6
缺点： Rental agent tried hard to upsell the larger car. We told her no and when we picked up the car, the class we reserved was not available so they put us in a larger one. The agent knew this and wanted us to pay more
点评来自
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10.0
优点： Yes they Were friendly and helpful.
点评来自
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10.0
优点： Staff & vehicle were perfect!!!
缺点： Nothing
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9.6
优点： Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
缺点： Better signage for dropoff location. True for all rentals.
点评来自
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9.6
优点： Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
缺点： Service agent at BWI was not the most friendly, but they were efficient.
点评来自
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9.6
优点： Car was great size and what was expected. Service and staff were great.
缺点： Was Given wrong car at first but after 15 minutes or so we were taken care of.
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9.6
优点： great experience, the Alamo guy Valentine Nweke was really helpful picking up.
缺点： driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
点评来自
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9.2
优点： Staff was fine, both in Baltimore and Philadelphia.
缺点： Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
点评来自
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2.0
优点： $200 deposit was required to rent vehicle. There was no mention of that in the reservation online.
点评来自
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2.0
缺点： I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
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