最新点评
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6.0
优点： Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
缺点： Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
点评来自
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7.6
优点： Staff at avis was really friendly. Car they gave me has less milage on it.
缺点： When car was handed over to me was not clean and had no floor mats inside.
点评来自
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6.0
优点： Everything was great except that I cant figure out how to access my final receipt.
缺点： Everything was great except that I cant figure out how to access my final receipt.
点评来自
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10.0
Smooth sailing
优点： I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
缺点： Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
点评来自
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10.0
Excellent rental experience
优点： Professional and helpful staff. Easy pickup and drop off.
缺点： Nothing
点评来自
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10.0
优点： Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
点评来自
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8.0
Thatis good
优点： It is resonble prce.and kindness
点评来自
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2.0
缺点： the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
点评来自
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6.0
Avis Cape Town is too focused on very minor scratches--causes worry
优点： I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
缺点： When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
点评来自
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6.0
缺点： First car broke down. The replacement car was satisfactory.
点评来自
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10.0
Smooth, efficient, friendly operation
优点： Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
缺点： Long line at pickup.
点评来自
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8.0
优点： Gas mileage; Airport location easy drop-off
缺点： Wait at car pick-up Dinky car felt like a toy car on the highway
点评来自
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10.0
Smooth sailing
优点： I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
缺点： Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
点评来自
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10.0
Excellent rental experience
优点： Professional and helpful staff. Easy pickup and drop off.
缺点： Nothing
点评来自
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10.0
优点： Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
点评来自
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10.0
Smooth, efficient, friendly operation
优点： Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
缺点： Long line at pickup.
点评来自
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7.6
优点： Staff at avis was really friendly. Car they gave me has less milage on it.
缺点： When car was handed over to me was not clean and had no floor mats inside.
点评来自
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8.0
Thatis good
优点： It is resonble prce.and kindness
点评来自
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8.0
优点： Gas mileage; Airport location easy drop-off
缺点： Wait at car pick-up Dinky car felt like a toy car on the highway
点评来自
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6.0
优点： Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
缺点： Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
点评来自
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6.0
优点： Everything was great except that I cant figure out how to access my final receipt.
缺点： Everything was great except that I cant figure out how to access my final receipt.
点评来自
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2.0
缺点： the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
点评来自
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6.0
Avis Cape Town is too focused on very minor scratches--causes worry
优点： I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
缺点： When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
点评来自
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6.0
缺点： First car broke down. The replacement car was satisfactory.
点评来自
