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拉伯克 Lubbock租车公司点评及资讯
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Alamo则点评
租车地点
Alamo
拉伯克 Lubbock的租车点
5401 N Martin Luther King Blvd
+1 844 891 0538
Alamo的所有点评
位于拉伯克 Lubbock的Alamo相关点评
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10.0
Great service at Alamo
优点： The entire experience. Easy to work with. Very good customer service and communication.
点评来自
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6.8
缺点： Drop off confusing. No one to ck you in or tell you what to do.
点评来自
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9.6
优点： Nice new car
缺点： No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
点评来自
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6.0
优点： Small airport
缺点： Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
点评来自
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4.0
缺点： There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
点评来自
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10.0
Very easy, great service!
优点： The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
点评来自
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10.0
Great!
优点： Turning in the car was just as quick and easy. Great customer service!
点评来自
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6.4
优点： The car was nice and the CSR was pleasant.
缺点： The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
点评来自
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10.0
Great service at Alamo
优点： The entire experience. Easy to work with. Very good customer service and communication.
点评来自
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9.6
优点： Nice new car
缺点： No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
点评来自
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10.0
Very easy, great service!
优点： The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
点评来自
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10.0
Great!
优点： Turning in the car was just as quick and easy. Great customer service!
点评来自
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6.0
优点： Small airport
缺点： Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
点评来自
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4.0
缺点： There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
点评来自
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6.4
优点： The car was nice and the CSR was pleasant.
缺点： The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
点评来自
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Budget则点评
租车地点
Budget
拉伯克 Lubbock的租车点
1606 East Regis Street
+1 806 763 6471
Budget的所有点评
位于拉伯克 Lubbock的Budget相关点评
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5.2
优点： Staff was friendly
缺点： I was convinced to pay for insurance that Budget doesn't even honor. RIP off
点评来自
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9.2
优点： Very friendly
缺点： Nothing
点评来自
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10.0
Excellent service. Friendly and efficient personnel.
优点： I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
点评来自
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8.0
优点： Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.
缺点： The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.
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2.0
优点： Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well
缺点： The company.
点评来自
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4.0
优点： Pick up and drop off was quick
缺点： The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
点评来自
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9.2
优点： Very friendly
缺点： Nothing
点评来自
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10.0
Excellent service. Friendly and efficient personnel.
优点： I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
点评来自
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5.2
优点： Staff was friendly
缺点： I was convinced to pay for insurance that Budget doesn't even honor. RIP off
点评来自
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2.0
优点： Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well
缺点： The company.
点评来自
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4.0
优点： Pick up and drop off was quick
缺点： The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
点评来自
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Hertz则点评
租车地点
Hertz
拉伯克 Lubbock的租车点
5401 N Martin Luther King Blvd
+1 806 762 0227
Hertz的所有点评
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2.0
Refusal because of a debit card!
缺点： They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.
点评来自
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10.0
优点： The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.
缺点： Everything went smoothly.
点评来自
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5.6
Didn't get what I asked for...
优点： There was no line at the window.
缺点： Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.
点评来自
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10.0
Good Rental
优点： Well performing car, pickup and drop off were easy. Good on gas
点评来自
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9.2
Great, Friendly Service
优点： Very helpful personnel. Location was very convenient. Fast, easy processing time.
点评来自
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4.8
POS
优点： The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.
缺点： I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
点评来自
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10.0
优点： The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.
缺点： Everything went smoothly.
点评来自
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10.0
Good Rental
优点： Well performing car, pickup and drop off were easy. Good on gas
点评来自
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9.2
Great, Friendly Service
优点： Very helpful personnel. Location was very convenient. Fast, easy processing time.
点评来自
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2.0
Refusal because of a debit card!
缺点： They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.
点评来自
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5.6
Didn't get what I asked for...
优点： There was no line at the window.
缺点： Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.
点评来自
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4.8
POS
优点： The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.
缺点： I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
点评来自
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Avis则点评
租车地点
Avis
拉伯克 Lubbock的租车点
5401 North Martin Luther King Boulevard
+1 806 763 5433
Avis的所有点评
位于拉伯克 Lubbock的Avis相关点评
最新点评
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10.0
优点： Everything at Avis is excellent. Great service, affordable prices, and clean cars.
点评来自
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4.0
优点： The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
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10.0
优点： The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
点评来自
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2.0
Nobody there
优点： Nothing
缺点： My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
点评来自
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10.0
优点： Easy pickupnotjing
缺点： Nothing
点评来自
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2.0
优点： I never made it to Avis in Lubbock.
点评来自
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9.2
优点： Great service!
点评来自
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7.6
Lubbock Rental
优点： Nice car for a reasonable price. Last minute on Kayak.
缺点： Long walk to the car lot from the terminal.
点评来自
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4.0
优点： The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
点评来自
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2.0
Nobody there
优点： Nothing
缺点： My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
点评来自
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2.0
优点： I never made it to Avis in Lubbock.
点评来自
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Enterprise则点评
租车地点
Enterprise
拉伯克 Lubbock的租车点
5401 N Mlk Blvd Box 382
+1 806 747 7921
Enterprise的所有点评
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最新点评
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8.0
优点： Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
点评来自
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2.0
Keep up with technology
优点： Nothing
缺点： Everything. Start accepting debit cards not just only credit cards
点评来自
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7.2
优点： Agent did not try to talk us into buying additional coverages and options for the car.
缺点： Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
点评来自
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6.0
缺点： Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
点评来自
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2.0
Car rentals should have cars on the lot for rent.
优点： Nothing about them was acceptable.
缺点： They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
点评来自
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6.0
Good gas mileage but dirty
优点： Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
缺点： Filthy seats throughout. Had multiple stains and dirt in front and back.
点评来自
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2.0
Keep up with technology
优点： Nothing
缺点： Everything. Start accepting debit cards not just only credit cards
点评来自
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6.0
缺点： Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
点评来自
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2.0
Car rentals should have cars on the lot for rent.
优点： Nothing about them was acceptable.
缺点： They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
点评来自
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6.0
Good gas mileage but dirty
优点： Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
缺点： Filthy seats throughout. Had multiple stains and dirt in front and back.
点评来自
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Thrifty则点评
租车地点
Thrifty
拉伯克 Lubbock的租车点
5401 N Martin Luther King Blvd
+1 877 283 0898
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