Location The hotel is situated on the north-eastern shore of the famous West Lake and on the fringe of the city's commercial centre, an area that offers wonderful sightseeing, shopping and a wide variety of restaurants and bars. Facilities 241 rooms are located on 8 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a safe, a currency exchange service, a newspaper stand, a conference room and a business centre. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Bicycle storage is available to guests. There is a bike hire service as well. Rooms Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Sports/Entertainment The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Leisure options at the hotel include a gym and a spa. For a fee, guests can also enjoy cycling/mountain biking, a sauna, a steam bath and massage treatments. Entertainment options and leisure facilities include live music and a nightclub. Meals Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Payment The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
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