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Rooms Make yourself at home in one of the 75 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as desks and a turndown service. Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance and discounted use of a nearby fitness facility. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite. Property Location When you stay at Sure Hotel by Best Western Biarritz Aeroport in Biarritz, you'll be near the airport, within a 5-minute drive of Halle D'Iraty and Lac Marion. This eco-certified hotel is 3 mi (4.9 km) from Bay of Biscay and 3.3 mi (5.4 km) from Cote des Basques. Dining Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:30 AM to 9:30 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: EUR 100 per stay A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children Pet fee: EUR 8 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 5:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash The front desk is open during the following times:Monday - Friday: 7:00 AM - 10:30 AM Monday - Friday: 5:00 PM - 10:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Green Key Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Professional property host/manager