最新点评
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2.0
优点： absolutely nothing, Budget in Guayaquil airport did not honor the terms of my reservation wanting to charge extras for mileage and insurance doubling the rate of my reservation. I had to go to another rental agency for a vehicle.
缺点： Just honor the contract you agreed to and don't leave your patrons forced to pay double or without a vehicle. Very disappointed with Budget in Guayaquil.
点评来自
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3.6
缺点： Big mistake big scams junk car for the price
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2.0
no había coches disponibles y yo ya lo había pagado
优点： Llegamos al aerpuerto de guayaquil con una reserva hecha, incluso ya estaba paga (878 dolares) y al llegar a Budget nos dijeron que no tenían coches disponibles y que no podían hacerse cargo del reembolso. Pudimos conseguir coche 48hs después y perdimos mucho tiempo y posibilidades de viajar como teníamos planeado.
点评来自
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8.0
优点： Everything good service nice stuff
缺点： Everything
点评来自
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4.8
Extremely Dissapointed
优点： Gentleman that explained the features of the vehicle and the security alarm system was courteous and helpful.
缺点： I'll stick to the facts: 1. It took them over 1.5 hours to provide me with a vehicle. 2. I booked an automatic and they didn't have any automatics in hand. (Said people were not returning cars on time - I think it was BS) 3. They discounted me $10 per day for "my troubles" _ WHAT IN THE WORLD COULD I DO IF I DIDN'T ALSO KNOW HOW TO DRIVE A MANUAL TRANSMISSION! 4. My reservation said Chevy Tahoe or similar (I chose the biggest car). I'm sorry to report that a Susuki Gran Vitara provided by Budget is NOT on the same level as a Chevrolet Tahoe. (They said it was the biggest vehicle they had). 5. They couldn't use my Citi Credit Card because it had a chip and the letters/numbers did not jet-out from the card like the old cards. They say the country had not upgraded their credit system, so I guess it wasn't their fault? Except I had no trouble using my c.c. all over the rest of Ecuador... I eneded up using my Chase c.c. which also had a chip, but the letters/numbers did jet out still. 6. Even after I purchased their insurance, which I didn't want to because my Citi c.c. covers it, they still had to take a $1,500 hold on my card... Not a problem for me, but imagine if my secondary card didn't have a high enough limit. 7. I wanted to return to the vehicle earlier and they said it was a 24 hours charge for the day regardless. I said ok, but I get to the airport and the office is close at 7am! I think they come in at 8am? Avis was open. I don't know if my experience would have been any better at any of the other companies, but my point is I won't be renting from budget any time in the future and would advise other fellow travelers to try Avis or Thifty both opened at 6:00am when I got to the airport.
点评来自
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7.2
Guayaquil airport kiosk closed when we returned th
优点： The car was clean and ran efficiently for the 2 weeks we had the car. The desk staff was helpful at the airport when they finally arrived. Due to an accident not our fault, the staff was helpful in managing the complaint.
缺点： The desk was closed when we arrived at the airport to return the car. It was difficult at first to reach them.
点评来自
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2.0
优点： Absolutamente nada, Budget en el aeropuerto de Guayaquil no cumplió con los términos de mi reserva queriendo cobrar extras por el kilometraje y el seguro duplicando la tarifa de mi reserva. Tuve que ir a otra agencia de alquiler para un vehículo.
缺点： Sólo honor el contrato que usted aceptó y no deje a sus clientes obligados a pagar el doble o sin un vehículo. Muy decepcionado con el presupuesto en Guayaquil.
点评来自
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3.6
缺点： Un gran error estafa el coche basura por el precio
点评来自
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8.0
优点： Todo buen servicio cosas
缺点： Todo
点评来自
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7.2
El kiosko del aeropuerto de Guayaquil cerró cuando regresamos
优点： El coche estaba limpio y funcionó eficientemente durante las dos semanas que teníamos el coche. El personal de recepción fue servicial en el aeropuerto cuando finalmente llegaron. Debido a un accidente, no a nuestra culpa, el personal fue servicial a la hora de manejar la queja.
缺点： La recepción estaba cerrada cuando llegamos al aeropuerto para devolver el coche. Al principio era difícil llegar a ellos.
点评来自
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8.0
优点： Everything good service nice stuff
缺点： Everything
点评来自
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7.2
Guayaquil airport kiosk closed when we returned th
优点： The car was clean and ran efficiently for the 2 weeks we had the car. The desk staff was helpful at the airport when they finally arrived. Due to an accident not our fault, the staff was helpful in managing the complaint.
缺点： The desk was closed when we arrived at the airport to return the car. It was difficult at first to reach them.
点评来自
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8.0
优点： Todo buen servicio cosas
缺点： Todo
点评来自
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7.2
El kiosko del aeropuerto de Guayaquil cerró cuando regresamos
优点： El coche estaba limpio y funcionó eficientemente durante las dos semanas que teníamos el coche. El personal de recepción fue servicial en el aeropuerto cuando finalmente llegaron. Debido a un accidente, no a nuestra culpa, el personal fue servicial a la hora de manejar la queja.
缺点： La recepción estaba cerrada cuando llegamos al aeropuerto para devolver el coche. Al principio era difícil llegar a ellos.
点评来自
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2.0
优点： absolutely nothing, Budget in Guayaquil airport did not honor the terms of my reservation wanting to charge extras for mileage and insurance doubling the rate of my reservation. I had to go to another rental agency for a vehicle.
缺点： Just honor the contract you agreed to and don't leave your patrons forced to pay double or without a vehicle. Very disappointed with Budget in Guayaquil.
点评来自
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3.6
缺点： Big mistake big scams junk car for the price
点评来自
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2.0
no había coches disponibles y yo ya lo había pagado
优点： Llegamos al aerpuerto de guayaquil con una reserva hecha, incluso ya estaba paga (878 dolares) y al llegar a Budget nos dijeron que no tenían coches disponibles y que no podían hacerse cargo del reembolso. Pudimos conseguir coche 48hs después y perdimos mucho tiempo y posibilidades de viajar como teníamos planeado.
点评来自
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4.8
Extremely Dissapointed
优点： Gentleman that explained the features of the vehicle and the security alarm system was courteous and helpful.
缺点： I'll stick to the facts: 1. It took them over 1.5 hours to provide me with a vehicle. 2. I booked an automatic and they didn't have any automatics in hand. (Said people were not returning cars on time - I think it was BS) 3. They discounted me $10 per day for "my troubles" _ WHAT IN THE WORLD COULD I DO IF I DIDN'T ALSO KNOW HOW TO DRIVE A MANUAL TRANSMISSION! 4. My reservation said Chevy Tahoe or similar (I chose the biggest car). I'm sorry to report that a Susuki Gran Vitara provided by Budget is NOT on the same level as a Chevrolet Tahoe. (They said it was the biggest vehicle they had). 5. They couldn't use my Citi Credit Card because it had a chip and the letters/numbers did not jet-out from the card like the old cards. They say the country had not upgraded their credit system, so I guess it wasn't their fault? Except I had no trouble using my c.c. all over the rest of Ecuador... I eneded up using my Chase c.c. which also had a chip, but the letters/numbers did jet out still. 6. Even after I purchased their insurance, which I didn't want to because my Citi c.c. covers it, they still had to take a $1,500 hold on my card... Not a problem for me, but imagine if my secondary card didn't have a high enough limit. 7. I wanted to return to the vehicle earlier and they said it was a 24 hours charge for the day regardless. I said ok, but I get to the airport and the office is close at 7am! I think they come in at 8am? Avis was open. I don't know if my experience would have been any better at any of the other companies, but my point is I won't be renting from budget any time in the future and would advise other fellow travelers to try Avis or Thifty both opened at 6:00am when I got to the airport.
点评来自
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2.0
优点： Absolutamente nada, Budget en el aeropuerto de Guayaquil no cumplió con los términos de mi reserva queriendo cobrar extras por el kilometraje y el seguro duplicando la tarifa de mi reserva. Tuve que ir a otra agencia de alquiler para un vehículo.
缺点： Sólo honor el contrato que usted aceptó y no deje a sus clientes obligados a pagar el doble o sin un vehículo. Muy decepcionado con el presupuesto en Guayaquil.
点评来自
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3.6
缺点： Un gran error estafa el coche basura por el precio
点评来自
