最新点评
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9.6
优点： Easy drop off and rental return is right across from Delta terminal.
缺点： Only problem we had is that the published information on the Salt Lake City location did not indicate they were open 24 hours. I had trouble multiple times connecting to an associate and then ultimately call dropped. When I was able to speak to a person she told me they were open 24 hours so we didn't need to follow the off hours drop off process
点评来自
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2.0
缺点： The car had a rotten muffin in the glove compartment. One key fob didn't work - had no battery. The other key fob stopped working. Couldnt start or lock the car. Had to return to exchange the vehicle.
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10.0
Accommodating Despite Issues
优点： Car reserved was not available. Both manager and associate were helpful in finding right vehicle.
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7.6
优点： Fast in
缺点： Car was 2 years old and the system was in French, couldn't correct it.
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4.4
Unprofessional
缺点： I called Enterprise because of a flight delay and the rep there said to call when we arrived and they would arrange to stay longer than the midnight closing time. I called right at midnight, when we arrived. No answer.They were shut tight. So, I went to another rental and paid a lot more. If they were going to renege, they could have called me in flight and left a message.
点评来自
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8.0
优点： Such comfy seat on our nissan. We'd rent that kind of car again! Staff was friendly also.
缺点： Someone should have spent 5 minutes with us to make sure we knew how to operate the basic functions of the vehicle we had.
点评来自
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10.0
Great Value and Experience
优点： I booked a full size car, and when I arrived I was given a fully loaded Ford Taurus. It was almost brand new, very clean, and had all of the bells and whistles. The customer service was also excellent, and the ease of picking up and dropping off the car was impeccable.
缺点： There was nothing bad about this experience. I would highly recommend Kayak and Enterprise.
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10.0
Upgrade
优点： Great service. Quick to get through processing and into a car after deplaning.
缺点： No complaints.
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10.0
优点： Quick service on all levels, great upgraded car, and great price.
点评来自
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8.8
优点： Location at airport well indicated/easy to find. Staff was friendly, eager to help resolve issues
缺点： At the dropoff location they had a different ( $90 higher) price than in my reservation which was odd...
点评来自
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10.0
Love enterprise
优点： Quick and easy
缺点： No paper rental agreement it was all online
点评来自
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8.0
Salt Lake Skiing
优点： Return was quick
缺点： I don't like the hard sell for insurance and other options at the time I pick up my vehicle. Give me the options on line, let me decide, then just give me the keys when I arrive. I was over blled at check out but customer service took care of it quickly and without hassle on line.
点评来自
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9.6
优点： Easy drop off and rental return is right across from Delta terminal.
缺点： Only problem we had is that the published information on the Salt Lake City location did not indicate they were open 24 hours. I had trouble multiple times connecting to an associate and then ultimately call dropped. When I was able to speak to a person she told me they were open 24 hours so we didn't need to follow the off hours drop off process
点评来自
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10.0
Accommodating Despite Issues
优点： Car reserved was not available. Both manager and associate were helpful in finding right vehicle.
点评来自
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10.0
Great Value and Experience
优点： I booked a full size car, and when I arrived I was given a fully loaded Ford Taurus. It was almost brand new, very clean, and had all of the bells and whistles. The customer service was also excellent, and the ease of picking up and dropping off the car was impeccable.
缺点： There was nothing bad about this experience. I would highly recommend Kayak and Enterprise.
点评来自
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10.0
Upgrade
优点： Great service. Quick to get through processing and into a car after deplaning.
缺点： No complaints.
点评来自
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10.0
优点： Quick service on all levels, great upgraded car, and great price.
点评来自
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8.8
优点： Location at airport well indicated/easy to find. Staff was friendly, eager to help resolve issues
缺点： At the dropoff location they had a different ( $90 higher) price than in my reservation which was odd...
点评来自
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10.0
Love enterprise
优点： Quick and easy
缺点： No paper rental agreement it was all online
点评来自
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7.6
优点： Fast in
缺点： Car was 2 years old and the system was in French, couldn't correct it.
点评来自
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8.0
优点： Such comfy seat on our nissan. We'd rent that kind of car again! Staff was friendly also.
缺点： Someone should have spent 5 minutes with us to make sure we knew how to operate the basic functions of the vehicle we had.
点评来自
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8.0
Salt Lake Skiing
优点： Return was quick
缺点： I don't like the hard sell for insurance and other options at the time I pick up my vehicle. Give me the options on line, let me decide, then just give me the keys when I arrive. I was over blled at check out but customer service took care of it quickly and without hassle on line.
点评来自
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2.0
缺点： The car had a rotten muffin in the glove compartment. One key fob didn't work - had no battery. The other key fob stopped working. Couldnt start or lock the car. Had to return to exchange the vehicle.
点评来自
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4.4
Unprofessional
缺点： I called Enterprise because of a flight delay and the rep there said to call when we arrived and they would arrange to stay longer than the midnight closing time. I called right at midnight, when we arrived. No answer.They were shut tight. So, I went to another rental and paid a lot more. If they were going to renege, they could have called me in flight and left a message.
点评来自
