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星期一 | 07:00 - 23:30 |
星期二 | 07:00 - 23:30 |
星期三 | 07:00 - 23:30 |
星期四 | 07:00 - 23:30 |
星期五 | 07:00 - 23:30 |
星期六 | 07:00 - 22:30 |
星期日 | 07:00 - 23:30 |
星期一 | 07:00 - 22:30 |
星期二 | 07:00 - 22:30 |
星期三 | 07:00 - 22:30 |
星期四 | 07:00 - 22:30 |
星期五 | 07:00 - 22:30 |
星期六 | 07:00 - 22:30 |
星期日 | 07:00 - 22:30 |
星期一 | 07:00 - 23:30 |
星期二 | 07:00 - 23:30 |
星期三 | 07:00 - 23:30 |
星期四 | 07:00 - 23:30 |
星期五 | 07:00 - 23:30 |
星期六 | 07:00 - 22:30 |
星期日 | 07:00 - 23:30 |
优点: Very friendly when I picked up the car thank you for good service
缺点: It all went good wouldn't change a thing
优点: All of the staff that I interacted with were super friendly, helpful, and accommodating.
缺点: Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
优点: The team was kind and quickly went through rental procedure.
缺点: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
缺点: Cleanliness of the vehicle.
缺点: The car smelled like smoke
优点: Employees at the Mobile airport location were very courteous and helpful.
Easy
优点: I dropped off at a different location because it was close to my house. Everything went smooth.
Drop off process not intuitive
优点: Curbside drop was convenient. Inside agent was friendly.
缺点: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
优点: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
缺点: WE HATED THE CAR - CHRYSLER 200.
优点: Very friendly when I picked up the car thank you for good service
缺点: It all went good wouldn't change a thing
优点: All of the staff that I interacted with were super friendly, helpful, and accommodating.
缺点: Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
优点: The team was kind and quickly went through rental procedure.
缺点: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
Easy
优点: I dropped off at a different location because it was close to my house. Everything went smooth.
缺点: Cleanliness of the vehicle.
缺点: The car smelled like smoke
优点: Employees at the Mobile airport location were very courteous and helpful.
Drop off process not intuitive
优点: Curbside drop was convenient. Inside agent was friendly.
缺点: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
优点: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
缺点: WE HATED THE CAR - CHRYSLER 200.
星期一 | 07:00 - 22:30 |
星期二 | 07:00 - 22:30 |
星期三 | 07:00 - 22:30 |
星期四 | 07:00 - 22:30 |
星期五 | 07:00 - 22:30 |
星期六 | 07:00 - 22:30 |
星期日 | 07:00 - 22:30 |
优点: Friendly staff
缺点: Cleaner interior
Fast, great xar, great price
优点: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
缺点: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
优点: The fact that my work discount was applied at the counter during check out
缺点: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
Don't get a Yaris
优点: clean, timely
缺点: uncomfortable seat and no cruise control - what car doesn't have cruise control?
How to dropoff
缺点: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
Fast, great xar, great price
优点: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
缺点: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
How to dropoff
缺点: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
星期一 | 07:00 - 23:30 |
星期二 | 07:00 - 23:30 |
星期三 | 07:00 - 23:30 |
星期四 | 07:00 - 23:30 |
星期五 | 07:00 - 23:30 |
星期六 | 07:00 - 22:30 |
星期日 | 07:00 - 23:30 |
优点: They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
优点: Drop off was great
缺点: Sat and waited over 20 minutes to get a vehicle during pick up
缺点: Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
优点: The customer service staff were incredibly friendly and nice. Cannot commend them enough.
缺点: The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
优点: Staff friendly
缺点: they charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
优点: The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.
缺点: The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
优点: Great staff!
缺点: All was great!
缺点: Staff at MSY was not friendly at all.
优点: your staff was friendly and made it easy to do business with your company,
缺点: This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
优点: The Mobile airport is very user friendly and easy to navigate. I had to change my rental place s multiple times and they were super helpful.
缺点: My rental went from $87 for 4 days to $490 for 6 days, due to all my changes, which were related to bad weather in Houston. That’s unacceptable.
优点: Everything was easy and the car was clean. Some of the others I've had from Mobile (different counter) have not been that clean.
缺点: Don't like red cars :)
优点: friendly staff, easy drop
优点: Staff friendly
缺点: they charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
优点: Great staff!
缺点: All was great!
优点: your staff was friendly and made it easy to do business with your company,
缺点: This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
优点: The Mobile airport is very user friendly and easy to navigate. I had to change my rental place s multiple times and they were super helpful.
缺点: My rental went from $87 for 4 days to $490 for 6 days, due to all my changes, which were related to bad weather in Houston. That’s unacceptable.
优点: Everything was easy and the car was clean. Some of the others I've had from Mobile (different counter) have not been that clean.
缺点: Don't like red cars :)
优点: friendly staff, easy drop
优点: Drop off was great
缺点: Sat and waited over 20 minutes to get a vehicle during pick up
优点: The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.
缺点: The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
缺点: Staff at MSY was not friendly at all.
优点: They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
缺点: Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
优点: The customer service staff were incredibly friendly and nice. Cannot commend them enough.
缺点: The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
星期一 | 07:00 - 22:00 |
星期二 | 07:00 - 22:00 |
星期三 | 07:00 - 22:00 |
星期四 | 07:00 - 22:00 |
星期五 | 07:00 - 22:00 |
星期六 | 07:00 - 22:00 |
星期日 | 07:00 - 22:00 |
优点: Pick up and drop off were very easy. The car itself was nice quality and easy to drive.
缺点: Car wasn’t very clean. Smelled like smoke. No wiper fluid.
优点: They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
优点: Everything was great until we went pick the card
缺点: The airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
缺点: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
Make sure your clients know where cars can be dropped
优点: I liked the car and the price. The ease of ordering was nice too.
缺点: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental.
It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
优点: Clean car, easy to find the rental desk, good rate
缺点: It was an older van with 45K miles and not very nice..
优点: Nothing
缺点: Did not inform me what was needed for pickup.
Quick and Easy
优点: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
缺点: The car smelled faintly of cigarette smoke.
Gave me the vehicle promised
优点: No smoking vehicle. Clean. Easy check out and check in.
缺点: Did not like driving 30 minutes across town to pick up vehicle.
优点: They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
优点: Clean car, easy to find the rental desk, good rate
Gave me the vehicle promised
优点: No smoking vehicle. Clean. Easy check out and check in.
缺点: Did not like driving 30 minutes across town to pick up vehicle.
优点: Everything was great until we went pick the card
缺点: The airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
Make sure your clients know where cars can be dropped
优点: I liked the car and the price. The ease of ordering was nice too.
缺点: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental.
It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
Quick and Easy
优点: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
缺点: The car smelled faintly of cigarette smoke.
优点: Pick up and drop off were very easy. The car itself was nice quality and easy to drive.
缺点: Car wasn’t very clean. Smelled like smoke. No wiper fluid.
缺点: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
缺点: It was an older van with 45K miles and not very nice..
优点: Nothing
缺点: Did not inform me what was needed for pickup.
星期一 | 07:00 - 22:00 |
星期二 | 07:00 - 22:00 |
星期三 | 07:00 - 22:00 |
星期四 | 07:00 - 22:00 |
星期五 | 07:00 - 22:00 |
星期六 | 07:00 - 22:00 |
星期日 | 07:00 - 22:00 |
优点: Absolutely nothing
缺点: This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!
优点: Staff was friendly but not able to provide clear answers. Drop off was easy.
缺点: Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.
A much better trip
优点: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
缺点: No complaints with Hertz. The vehicle shifter could use a relocation.
Quick & Easy
优点: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
优点: A small car and easy to park.
缺点: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
quoted price was not honored
缺点: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
优点: Nithing
缺点: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
缺点: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
A much better trip
优点: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
缺点: No complaints with Hertz. The vehicle shifter could use a relocation.
Quick & Easy
优点: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
优点: Absolutely nothing
缺点: This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!
优点: A small car and easy to park.
缺点: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
quoted price was not honored
缺点: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
优点: Nithing
缺点: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
缺点: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
星期一 | 07:00 - 22:00 |
星期二 | 07:00 - 22:00 |
星期三 | 07:00 - 22:00 |
星期四 | 07:00 - 22:00 |
星期五 | 07:00 - 22:00 |
星期六 | 07:00 - 22:00 |
星期日 | 07:00 - 22:00 |
缺点: My receipt when I booked was $44 and after I returned the car the price was $80
缺点: Wreaked of marijuana
缺点: They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.
优点: Nothing. They gave away our car. Staff was rude at Mobile Airport and basically just said, "We don't have any cars." No offer to help fix this, despite the fact that they didn't hold our reservation.
缺点: 1. They could have held our reservation--we did nothing to deserve them not having a car for us.
2. They could have offered to help find another car someplace else after they gave our reservation away.
3. They could have at least act like they cared that they screwed us.
优点: Yes to both!
缺点: The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.
优点: Nothing at all
缺点: Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
优点: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
优点: staff did not know what they were doing, they were not friendly
缺点: everything
缺点: When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
缺点: I had to pay extra at the counter for additional driver
Unable to rent
优点: Nothing
缺点: That I couldn’t rent the car and was not informed on having to have a credit card
优点: Great agent. Quick process to check-in the car & receive final billing.
优点: Yes to both!
缺点: The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.
优点: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
优点: Great agent. Quick process to check-in the car & receive final billing.
缺点: My receipt when I booked was $44 and after I returned the car the price was $80
缺点: Wreaked of marijuana
缺点: They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.
优点: Nothing. They gave away our car. Staff was rude at Mobile Airport and basically just said, "We don't have any cars." No offer to help fix this, despite the fact that they didn't hold our reservation.
缺点: 1. They could have held our reservation--we did nothing to deserve them not having a car for us.
2. They could have offered to help find another car someplace else after they gave our reservation away.
3. They could have at least act like they cared that they screwed us.
优点: Nothing at all
缺点: Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
优点: staff did not know what they were doing, they were not friendly
缺点: everything
缺点: When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
Unable to rent
优点: Nothing
缺点: That I couldn’t rent the car and was not informed on having to have a credit card
基于客涯真实用户的评分和点评,莫比尔租车公司推荐是Alamo(8.1,71则点评)。
Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National和Thrifty提供从莫比尔到租车点的接驳及接机服务。