Prepaid reservation
缺点： I prepaid online for a full size car for a business trip. I missed my plane into the timmins airport so didn’t get in until about 4 hours later than expected. When I arrived they said they only have a minivan left. I don’t understand this when I prepaid and the reservation was confirmed. If it is confirmed that means you know you have the vehicle that I am booking. Under no circumstances should it not be available when I arrive. This can had hamate in all sides, cracks in the windshield, cigarette burns on the seats, rusted out quarter panels, etc. I had to pick up clients in this vehicle and it’s embarrassing. I asked for the vehicle to be switched at another location and I was told the main downtown location was sold out aswell. Why bother making a reservation if it’s still hit or miss if you’ll get it? Not happy with this rental company at all.
