优点: It was easy to make a reservation with kayak. We were pleased with the policy that you could cancel at any time prior to departure. The pick up and drop off were really easy.
缺点: We were promised a Hyundai Elantra “or similar”- which is an intermediate car. We were traveling with luggage and a baby and needed the room. The “or similar” car we got was a compact at best- and economy at worst. I don’t appreciate how the company decided to downgrade us because they didn’t have an Elantra. But, I suppose that’s what happens these days. I also thought the car reeked of cigarettes and pee. The seats were grossly stained. As a non smoker with a baby, this was almost unbearable. But, it was vacuumed and looked like someone had tried to clean it as best as possible. Overall, it was a really good deal and we were just thankful to drive 12 hours without a problem.